Is NHS a good company to work for as a Call Handler?

Call Handler professionals working at NHS have rated their employer with 3.6 out of 5 stars in 64 Glassdoor reviews. This is a lower than average score with the overall rating of NHS employees being 3.7 out of 5 stars. Search open Call Handler Jobs at NHS now and start preparing for your job interview by browsing frequently asked Call Handler interview questions at NHS .

Does NHS pay Call Handler employees well?

Call Handler professionals rate their compensation and benefits at NHS with 3.8 out of 5 stars based on 64 anonymously submitted employee reviews. This is 20.3% better than the company average rating for salary and benefits. Find out more about Call Handler salaries and benefits at NHS .

How happy are Call Handler professionals working at NHS?

67% of Call Handler employees at NHS would recommend their employer to a friend. This rating has decreased by 4% in the past 12 months. Call Handler professionals have also rated NHS with a 3.1 rating for work-life-balance, 3.7 rating for diversity and inclusion, 3.8 rating for culture and values and 3.4 rating for career opportunities.

What are the top reviewed jobs at NHS?

Registered Nurse (688) , Doctor (622) , Administrative Assistant (472) , Administrator (239) , Healthcare Assistant (200) , Project Manager (187) , Receptionist (170) , Administrative (160) , Physiotherapist (158) , Nurse (155) , Biomedical Scientist (148) , Pharmacist (139) , Medical Doctor (134) , Manager (131) , Medical Secretary (127)

What are the pros of working at NHS according to real employee reviews?

"Ability to train on many different areas Progression through the bands Stable and good pension 3 days a week on wards" ((in 919 reviews)); "They are very organized and nice people" ((in 678 reviews)); "Team was great and very supportive" ((in 466 reviews)); "Good work life balance and being in the public sector makes the chance of a dismissal smaller" ((in 278 reviews)); "Overall I think the benefits are good but all depends on where you work and who you work with" ((in 250 reviews))

What are the cons of working at NHS according to real employee reviews?

"Low pay and expected to do basically everything and learn everything in short period of time" ((in 911 reviews)); "High demand for very few spaces in hospitals and surgeries and sometimes long hours but definitely worth it in the end." ((in 727 reviews)); "Poor management and issues with rosters" ((in 507 reviews)); "Salary is low and not helpful" ((in 350 reviews)); "low pay and long hours" ((in 186 reviews))

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NHS

NHS Call Handler reviews

3.6

67% would recommend to a friend

(64 total reviews)

Amanda Pritchard

99% approve of CEO

10% positive business outlook

Ratings by category

3.8

Culture & values

3.8

Compensation and benefits

3.7

Diversity & inclusion

3.4

Career opportunities

3.2

Senior management

3.1

Work/Life balance

Call Handler employees have rated NHS with 3.6 out of 5 stars, based on 64 company reviews on Glassdoor. This indicates that most Call Handler professionals have a good working experience there. NHS is rated in line with the average (within 1 standard deviation) by Call Handler professionals compared to other employers within the Gesundheitswesen industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

64 reviews

3.0

Nov 21, 2024

Training could be improved

Emergency call handler

Recommend

CEO approval

Business Outlook

Pros

It's a shorter working week because you do longer days—excellent life skills, learning to deal with stressful situations and managing priorities. Skills very transferable to other areas of work or other professions.

Cons

Irregular rota, which makes it hard to find a rhythm for the shift work. Can make the disruption to your natural circadian rhythms much more pronounced.

3.0

Apr 8, 2024

Jef

Tier iii nhs test and trace call handler

Recommend

CEO approval

Business Outlook

Pros

Feel good Helpful Feel good factor

Cons

Very busy Stressful Pay Long hours

4.0

Feb 29, 2024

NHS 111 Call Handler

Nhs 111 call handler

Recommend

CEO approval

Business Outlook

Pros

The staff and colleagues really were great to work with

Cons

Nothing at the present that I can think of during the time I worked there

Viewing 10 - 12 of 64 Reviews

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NHS Call Handler reviews

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Training could be improved

Jef

NHS 111 Call Handler

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