11y
Thank you for taking the time to leave such a wonderful review; wonderful not because of a decent rating, but because of how specific the feedback is. This helps us improve Nagarro tremendously.
I, of course, agree with all of the pros that you have written down. We do expect to be one of the best places to work - provide great career opportunities, a fun working environment, and be a socially responsible company.
And I also agree with all of the cons you have written down. We do need to get better at managing projects - at the same time, being able to go that extra mile for making the customer successful is one of the thing that sets us apart from other global services providers. But remember, variability in work load is almost a core attribute of the industry we all are in.
I do believe that we are looking at revising the medical insurance bit this coming financial year. Leave encashment is no longer part of CTC - this change was announced earlier this year.
The University system is always being upgraded. It works decently well, even in its current state (believe it or not, people don't pass the end-of-course test as often as you would imagine). At the same time, we are now working on orienting it more around role-based training which should result in a more varied set of courses each year. We are experimenting this year with different modes of training (including external trainers).
The only thing that I may not directly agree with (as a personal opinion), is giving dedicated time off for university programs. The skills that we learn as part of training are for our own good as well as the organization's. We get the skills that we need to advance, and the organization gets to have internal folks skilled to support it. The organization puts in time, effort, and money to run these programs, and the people put in time and effort to go through them. The university training program only asks for people to put in on average 2 hours extra per week.
Having said this, as an organization, we do continually request delivery managers to support people under training by planning for training time in people's time plans.
Thank you again for your feedback. It is sad that you are no longer working with us. I would love to know why you left. Perhaps, one day, you will come back and join us.
