Nagarro reviews

3.9

83% would recommend to a friend

(6,895 total reviews)
avatar

Manas Fuloria

89% approve of CEO

76% positive business outlook

Nagarro has an employee rating of 3.9 out of 5 stars, based on 6,895 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nagarro employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

7K reviews
1.0
May 2, 2024
Recommend
CEO approval
Business Outlook

Pros

Unfortunately there's noting special about Nagarro that makes it stand out from other organizations.

Cons

I have been with Nagarro for almost four years now, and my review is well thought, sincere and unbiased, unlike many positive ones that seem coerced by HR or some hired marketing agency to sing Nagarro's praises. Unfortunately, the leadership at this organization consists of a self-proclaimed closed circle of individuals (Husbands, wives, relatives, and old timers) who see themselves as tech geniuses and business experts. However, in reality, many of them are just good speakers, some thrive on personal relationships, office politics, and hidden agendas, and perhaps one or two are genuine (but average) leaders. They lack the skills to run the company effectively, treat employees poorly, and have implemented broken and illogical processes. There is not a single role model to look up to in the entire company. Nagarro claims to have a culture of "CARING," but in reality, this culture does not exist. The organization's policies change frequently without any logical reasoning, based solely on the whims of the CEO and senior management. While the senior management spends lavishly on their own globe-trotting, extravagant parties, and attending useless conferences and events, junior employees are left to beg for their basic rights. Nagarro's selfish and lately dictator mindset is evident in its delayed DRY promotions, delayed appraisals, and meager appraisal percentages (2 – 5%), even for loyal, top performers. Recently, Nagarro deducted (extorted) the entire organization's bonus component from employee salaries due to missing targets by a mere 1% (which is essentially a question mark on the top leadership's performance). Now, they have increased this component by up to 20% by cannibalizing the salary's fixed component without employee consent, further burdening the workforce. If that was not enough, to further bleed the employees, Nagarro recently reduced the number of fixed leaves available for the year. As a result, employees' quality of life is declining, it is becoming difficult for them to make ends meet, and the work culture is becoming increasingly toxic, demotivating, and sadist. The HR department is merely namesake; they open tickets that take months to resolve, if at all. This further exacerbates employees' anxiety, leaving them to endure a painful wait for resolution. Many good employees have already left or are in the process of leaving, while Nagarro attempts to replace them with less competent and cheaper alternatives. There is no job security, and firing employees for trivial reasons while they are on the bench is an ongoing practice at Nagarro. Additionally, Nagarro lacks flexibility in project assignments, often allocating projects randomly without considering employees' skills or aspirations. Many Centers of Excellence and Practices within the organization are incompetent, surviving mainly on staff augmentation engagements. Despite this, Nagarro promotes itself as the best, which is far from the truth. The employee stock program, MyN, heavily promoted by the CEO, has caused financial harm to many employees. The stock price plummeted by 50% after the first round, and despite this, employees were encouraged to invest further in the next round resulting in further losses, and recently the 3rd time again. Considering all these factors, I advise against joining Nagarro, and I encourage other Nagarrians to speak out about their experiences for the benefit of the larger working community. I challenge Nagarro's management to refute this feedback as mere allegations, but I urge them to do so respectfully and without ego.

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Nagarro Response
2y
Thanks, dear colleague - I take up this challenge. I infer from your comments that you are based in India and will respond as such. You have used facts artfully to paint a glum picture. If this were a debate, I would say, well done! But this is not a debate. People who read these reviews make their life decisions based on them. Therefore, it is very important to go beyond fake news and into the depth of the facts. Let’s take your biggest fact: you say, “Now they have increased this (org bonus) component by up to 20 percent”. Well, you conveniently neglect to say that the 20% probably applies to just 0.1%, only to the senior management. And why did we do this? To make sure the company is steered so that everyone gets the org bonus. I explained this in a town hall. You obviously have understood it, but have used the facts in a sly way to shape your narrative. In the same way, you mention management’s globetrotting. But you don’t mention that management is doing that in Economy class seating and mid-range hotels. Find me another billion dollar company where that happens. You mention a tight circle of friends at the heart of the company, but fail to mention that most of these people met in the company nearly twenty years ago through the 15-odd companies that are now Nagarro. You mention management and extravagant parties in the same breath but fail to mention that the vast majority of our party spend is on the big annual party for all Nagarrians - in India, it is the Jalsa - and team parties and barely anything outside that. And though Jalsa looks extravagant, it is managed so carefully that the cost per person is so low you wouldn’t believe it. So, full marks to you as a debater but not so many marks in presenting a fair picture of the company. The one point I will concede is around MyN. People have seen the share price erode. But the same share that went once from 65 to 200+ can once again move up once market conditions improve. And you know that as per the conditions of MyN, Nagarro is giving one share for every three held for the full term, which in some way protects the downside. Cheers, Manas
1.0
Jun 14, 2018

Don't go for Hiring Team at Nagarro

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Overall Nagarro is a good company. But being a service based company, culture and environment is very team specific.

Cons

I worked at Nagarro for 4 years as Technical Recruiter in HR hiring Department. Nagarro might be good for Software Engineers or Business Analysts, but HR people especially Hiring team have no life there. You have to go to office every Saturday, no matter whether thats required or not, plus you don't get any sort of compensatory leaves. On Monday, you will be yelled at in the worst possible manner. I know my female colleagues including me cried in the washroom, just because our boss castigated us in front of the whole team even when We had no fault of our own. My professional as well as personal life suffered and it felt like hell every single day. Finally I left the company and that has been one of very good decisions in my life. Now I work with another MNC and I am very happy and am able to strike a good balance between my personal and professional life. PS: Especially if you are a female and want to join Nagarro Hiring Team, I would seriously urge you to re-consider, for your own sake.

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Nagarro Response
7y
Oh, I am really sorry to read this. I can’t believe I missed this till now. I know the pressure in Hiring has been massive over the last year. We are hiring at a rate higher than we have ever seen before... even twice what we have ever seen before. But that doesn’t excuse other issues you mention. Apologies for what you went through and we’ll try to follow up at our end.
1.0
Apr 14, 2018
Recommend
CEO approval
Business Outlook

Pros

Some people are good and friendly. Nagarro as a company is good.

Cons

- No value of your talent. -No value for research. -Managers/Directors are saving their positions. -Some Managers/Directors with below IQ level. -If you flatter your managers and directors then you will promote in every 6 month. People are taking 3 promotions in span of 2 years but not with their work. -No policy for Appraisal/Increment. -And yes if you are girlfriend of director then promotion will be extremely easy for you. -Some directors have 3-4 girlfriends and the girls fight with each other in office premises.

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