Nuance reviews

Well, my salary has halved in about 3 years. Admittedly, medical transcription is being outsourced, offshored, and technology has made ours a perilous profession, yet still it is a profession and quite skilled, yet at Nuance are all paid the same, no matter how many years experience you have or how good you are. The QA is terrible, they pick through your work with the seemingly sole reason to deny "bonus" - which used to be included in your pay and when you lose it, there is basically no motivation to work hard at all because you have been financially disincentivized.

Not caring about employees who work hard to pad the pockets of upper management who could care less about the ones who make the company money. Downgrading employees from hourly positions to production pay, which would not feed my family even peanut butter and jelly sandwiches. Ridiculously high standards of production that cannot be reached and still maintain quality patient reports. Incentives that are unobtainable. Making offers to move to a "better" account with abundant work only to find out that there is not enough work to keep you busy throughout half of your shift.