Pros
Working from home, that is it!!
Cons
I was hired as a transition from a hospital that decided to outsource their transcription to this company. It has been a horrible experience. The recruiter for Nuance was dishonest and did not bother to tell us that we are required to work a weekend day, every week, as part of our schedule. Despite asking multiple times about our schedule prior to accepting the job, we were told that Nuance would accommodate our current work schedule and be flexible. Two days prior to starting with them, they told us working a weekend day is mandatory. On top of that, there is not enough work during regular daytime shift, pushing you to work 2nd or even 3rd shift just to get your time in for the day. The pay is just horrible, especially since most of the work is editing. You can barely make minimum wage. Fiesa, their quality control program, is just demoralizing. They pick apart every little error forcing your QA scores to go down and therefore next to impossible to make incentive pay. Nuance has definitely turned me away from medical transcription, a job that I have done for 15 years and have always enjoyed. Despite working from home, something I have always dreamed of doing, I cannot tolerate this type of company that just degrades you and makes you feel like you don't know what you are doing and on top of that does not recognize your responsibility and skills needed to do this job and compensate you for it.
