Pros
Work from home. Tax write-offs. No supervisor breathing down your neck.
Cons
Pay has decreased SIGNIFICANTLY over the last few years. For VR, went from 75 cents a minute down to 57.5 cents a minute. Has become almost impossible to make decent money to make ends meet. No sick pay. No vacation. No benefits. No pension. Management does not value the MTs who are the backbone of this company in ANY way. It's all about their bottom line - money, money, money, meanwhile your MTs are filing bankruptcy left, right and centre because they can no longer pay their bills due to your ridiculous pay rates - people on welfare are better off than working for this company. Your so called contract only benefits Accentus/Nuance and can be (and is) changed regularly. In no way whatsoever does it benefit the MT. With the Nuance takeover, there is so much