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Nuance reviews

4.0

78% would recommend to a friend

(3,203 total reviews)
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Mark Benjamin

88% approve of CEO

68% positive business outlook

Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Mar 9, 2015
Recommend
CEO approval
Business Outlook

Pros

Work from home. Tax write-offs. No supervisor breathing down your neck.

Cons

Pay has decreased SIGNIFICANTLY over the last few years. For VR, went from 75 cents a minute down to 57.5 cents a minute. Has become almost impossible to make decent money to make ends meet. No sick pay. No vacation. No benefits. No pension. Management does not value the MTs who are the backbone of this company in ANY way. It's all about their bottom line - money, money, money, meanwhile your MTs are filing bankruptcy left, right and centre because they can no longer pay their bills due to your ridiculous pay rates - people on welfare are better off than working for this company. Your so called contract only benefits Accentus/Nuance and can be (and is) changed regularly. In no way whatsoever does it benefit the MT. With the Nuance takeover, there is so much

1.0
Jan 28, 2015
Recommend
CEO approval
Business Outlook

Pros

Benefits - if you could afford them.

Cons

I was given multiple accounts (11 at one particular period of time), then getting in trouble for not producing quota. Give me just 2 or 3 accounts and then I can do it. I had many different "Team Leads" during my time. I was told when I started 65% ESL. I had 90% ESL, not meeting quota.

1.0
Jan 1, 2015

Enjoy working from home.

Recommend
CEO approval
Business Outlook

Pros

Am doing this type work for 18 years, first an independent contractor, then worked for an office directly, who used this company until our hospital bought the office and eventually went to EMR, then I made a major mistake by staying with the company at that point...thought it would make it easy since I already knew how to use the program and jumping into it head first. Wrong! Have a great TSM but that doesn't solve the money problems.

Cons

Pay has dropped over 50% in the past 1½ years and yet we are expected to be perfect all the time. Employee status, but since the pay dropped am now facing foreclosure and bankruptcy. Can't afford any benefits due to the low pay and am worried about having no health insurance, no 401, and over 60 to boot. I'll die sitting at this computer, panic attacks every day. Not a good health predictor for the future. PTO is almost nonexistent...by the time we add up enough hours to take a week off, it is the end of summer...wonderful timing? I think not. No paid holidays, so pays are even worse those times of year if the holiday is on your normal work day. It is impossible to make a living (and I live alone) on this low paying job. No matter how much or how fast I type, the pay never goes up. If anything it now went down again.

Viewing 457 - 459 of 3,203 Reviews

Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.