Pros
Honestly, the ability to work from home is about the only pro there is to this company but you can get that benefit from most similar companies without the significant cons.
Cons
None. Pay ok only if "in grid" which means above 99% accurate, less than 5% to QA for blanks (which recently was cut to 5% from 10%, so with that one change they knocked a lot of people off grid and therefore below minimum wage) AND more than 200 lines per hour; only if you meet all 3 requirements are you "on grid". Now, if the sound quality and voice recognition were good the majority of the time that might be ok, but it's 50% at best. Oh, one more recent change is getting a deduction on accuracy for leaving a blank that is able to be filled in by another MLS, so if you live across the country from the account you work on, you might not know (or be able to find on google) a small mom-and-pop coffee shop, but the MLS that later fills in the blank may live on the neighborhood and go there every day; ridiculous.
