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Nuance reviews

4.0

78% would recommend to a friend

(3,203 total reviews)
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Mark Benjamin

88% approve of CEO

68% positive business outlook

Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

By some measures, they are the industry leader in several aspects of speech recognition.

Cons

1. They expect overtime on a regular basis. 2. In Professional Services (client work), they'd rather kiss client's asses than guide them to better solutions for the client's customers. 3. While they've done some work on advanced speech UI design techniques, the sales people don't sell them, they only sell lowest project cost, so the delivered solutions are at best average, not industry-leading. 4. The company's growth is largely by acquisition, often hostile, rather than organic growth, which means (a) there are layoffs with every acquisition, (b) management and organizational structure changes frequently, (c) they aren't pushing the technology forward internally. 5. Design and development tools are behind the industry, which slows development and produces mediocre applications. 6. They hire mostly junior people who have no personal life and work long hours with little complaint. They don't value experience and expertise. But then the sales force doesn't sell that, so why have it? 7. The company focus is on making the most money and keeping the stock price high, not on satisfying clients and customers with the best products and services. It's hard to be proud of working there.

1.0
Jul 23, 2019
Recommend
CEO approval
Business Outlook

Pros

- great co-workers with solid experience

Cons

- focused on blaming employees rather than planning for success - layoffs every 3 months - no on-boarding program for new employees - unengaged managers - zero career development initiatives - old technology platforms - buggy code - system performance challenges

2.0
May 2, 2019
Recommend
CEO approval
Business Outlook

Pros

Occasional remote work, decent pay, 4 weeks of PTO

Cons

Our department has been largely held back by the management structure put in the place over the last couple years teetering on the incompetent. Some very bright individuals work within the department but their career advancement is continually hindered by our two managers. Only one person has been able to get a promotion (which turned into multiple) which was due to fraternizing with the director and not out of any talent or willingness to work. The rest of the staff has had promises made to them of varying levels of promotion opportunities and technical training made by managers to quell resentment over unfair promotions to the other team member but so far after 5 years not a single one has been fulfilled. There is zero career path for senior level engineers except the exit door. The 4 weeks of PTO is nice but no one in our department has ever been able to use it as our requests get denied. Nuance could be a stellar place to work but they constantly misstep and mismanage while providing no clarity or direction for the future.

Viewing 100 - 102 of 3,203 Reviews

Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.