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Nuance reviews

4.0

78% would recommend to a friend

(3,203 total reviews)
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Mark Benjamin

88% approve of CEO

68% positive business outlook

Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
1.0
Aug 10, 2013
Recommend
CEO approval
Business Outlook

Pros

My manager who came with me as part of the acquisition. I felt bad to leave her stuck with the mess they created when I had to leave.

Cons

This is NOT a transcription company, this is a technology company. They have no clue and no business being in this industry. They acquire companies left and right and then come in and destroy the lives of 80% of the employees they acquire. Some new graduate entry-level people will be thrilled because they will get to learn and may even get a pay raise. They acquire companies and then institute an "everyone gets paid the same policy." It doesn't matter if you're a new graduate, new hire, super talented, or a long-term employee, we all made he same after Nuance bought us. Yes they bought us. We were nothing but property to them. The benefits are super expensive, raises do not exist (in fact, salaries go down, and you are treated like a worthless, talented piece of crap to try to drive you out to make room for their off-shore hoarded of talentless but extremely cheap workers. I made $55,000 a year before my company was bought by Nuance, and then BOOM $100 a day gross. Poverty level. Yep, I went from an ahead winner in my field to qualifying for section 8. I was a long-term happy employee who suddenly found myself searching for a job with a company that either Nuance or its wannabe MModal wouldn't just buy 6 months after I hired on. They are the most nasty, unethical people I have ever had the misfortune of working for, and it was definitely not by choice. The only chances for advancement are getting more difficult work for the same salary while people with no talent get the easy stuff and thus end up making more money than you (these are production pay positions). Not to mention they overstaffed the accounts so that they can meet their insanely unreasonable turnaround time promises to clients, thus leaving people with no work. No no work to do equals no pay and essentially being glued to your computer 24/7 to get a full 40-hour work week in. But of course we have to clock out when there's no work to do, so all that watching and hoping and praying for work is unpaid. I never had this problem before Nuance bought us. This could go on all day there's so much more, but I'll end it now. Leaving this place within a few months of my acquisition after many years with the previous owners was the smartest decision I ever made.

1.0
Aug 6, 2013
Recommend
CEO approval
Business Outlook

Pros

NONE! The only thing is working from home, saving on gas.

Cons

The other people who left all these comments pretty much said it all. Don't sign up with Nuance. I was doing pretty good with OSi for so many years until Nuance took over. Drastic!!!

1.0
Jun 20, 2013
Recommend
CEO approval
Business Outlook

Pros

Cannot think of any and will be moving on as soon as possible

Cons

lowest wages in my 20+ years in this field; outsource QA to India; constantly running out of work; ridiculous policies; supervisors unable to give truthful answers and only speak from designated "scripts". No hope for improvement in work situation here - just empty promises. Ruining a career I have loved for many years. very sad situation here

Viewing 196 - 198 of 3,203 Reviews

Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.