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Nuance reviews

4.0

78% would recommend to a friend

(3,203 total reviews)
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Mark Benjamin

88% approve of CEO

68% positive business outlook

Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Feb 26, 2015
Recommend
CEO approval
Business Outlook

Pros

If you're one of their nonproprietary platforms, the pay is higher, but you don't have a choice on that. They offer biweekly and quarterly incentive bonuses IF you can meet the requirements, lots of continuing education resources/tools available for MTs.

Cons

I stayed through a buyout, after which I was constantly running out of work, and my new supervisor was a joke who never answered her email. There is absolutely NO flexibility, despite what they say. If you don't have PTO available, you can't take off. They change your schedule based on reports they run and tell you to deal with it, sometimes 3 or 4 times over a few months. My pay was cut. They offered these bonuses that they said would make up for the pay cut, but the requirements are difficult to meet depending on who is doing QA, who, by the way, is getting a bonus of their own for picking apart your reports! Hmmm...

1.0
Feb 16, 2015

Wild potential - most of it wasted

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Benefits were quite good when they transitioned from Cigna to Blue Cross -Amazingly cool technology -You'll work with some incredibly smart people -20 days PTO, 10 holidays a year

Cons

-They will work you into the ground. The stock price has collapsed over the last few years, which results in layoffs, which means more work for people who aren't laid off because "times are tough". Meanwhile, Paul Ricci pays himself 50 million dollars a year. -No, seriously, they will consume as much of your life as you will allow. They do not believe in work/life balance. At all. -They'd rather push something out quickly than push something out correctly -Acquisition centric. Constantly acquiring other companies and their workers and doing nothing with them. -Advancement opportunities slim because managers carry over from acquisitions as part of the deal. -Every year, they find a way to screw employees out of their annual bonus. Meanwhile, again, executive leadership raids the company's coffers for 90% of its operating profit as salary. -PTO is worth nothing when they won't let you take it. -Lots of top talent has fled the company for much greener pastures -Company's future is in doubt, with its largest customers making their own competing products to eventually dump Nuance and directly go against them -Stock options worthless because stock price only goes down

1.0
Feb 2, 2015
Recommend
CEO approval
Business Outlook

Pros

Working from home.

Cons

I started out as an MLT at another company in 2008 that got bought out by Transcend in the beginning of 2013. Was doing okay at the former company, then rate per line went down for editing and straight transcription at Nuance with "incentive bonuses" which were a joke. My paychecks went down for the same amount of work. I asked for a raise and was told "everyone makes the same per line." So that means a new person with no experience makes the same per line as a person with several years of experience? Now they added a "patient safety compensation" plan with a complicated chart where your wages are figured out every week based on lines per hour, QC use/abuse, and QA which has to be 99% or above. The system is punitive. If someone asked me what I made I couldn't tell them because it changed every week. They expect a lot but are not willing to compensate fairly. Do not apply to this company, run the other way.

Viewing 253 - 255 of 3,203 Reviews

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