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Nuance reviews

4.0

78% would recommend to a friend

(3,203 total reviews)
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Mark Benjamin

88% approve of CEO

68% positive business outlook

Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

3K reviews
2.0
Sep 9, 2013
Recommend
CEO approval
Business Outlook

Pros

It has been steady work and I have good supervisors. The supervisors have little power to make any positive changes for the MLS.

Cons

It is such a huge company that I felt insignificant. They mostly listen to what the clients want and are not amenable to making suggestions to physicians for better dictation practice. The accounts are heavy ESL and there are no updated lists with dictating physicians' names or names of dictating NP or FNP. Fiesa, their QA program, is very inaccurate and cumbersome. It seems like it is designed to make it difficult for MLS to have 99% accuracy and get the incentive bonuses.

1.0
Aug 22, 2013
Recommend
CEO approval
Business Outlook

Pros

My immediate manger is great to work, but those higher up just do not seem to have a clue.

Cons

They are so focused on dollars and saving that they just want to save hopsitals and clinics money but do not consider the MTs or others just trying to make a living. They just want to go into big hospitals and clinics and tell them they can do a better and faster job if the hospitals and clinics will just outsource everything to them. Then when they have the contract they never have everyone trained well enough to take on additional work.

1.0
Aug 15, 2013

Run far away and Run FAST!

Recommend
CEO approval
Business Outlook

Pros

Working from home. No gas.

Cons

I started this "joke of a job" and then my husband had a major stroke. My manager was very compassionate to me... but still reminded me pretty much everyday that I needed to return to the sweatshop. I did. QA is so nit picky. If you miss an age by a month or an S at the end of a word and they "hear" it; even though in the particular case of the S that I missed the physician was sending a disk of x-rays to another physician. I know in my experience that they don't give you your x-rays on multiple disks! I got a major ding for this. You are also required to attain 186 lines per hour. Totally unattainable! They outsource the QA to India, seriously? I suppose they know English better than I. It is said that QA makes more of their incentive from how many errors that they can find! Seriously? I find it hard to believe that anyone achieves a 99% all of the time.

Viewing 274 - 276 of 3,203 Reviews

Glassdoor has 3,600 Nuance reviews submitted anonymously by Nuance employees. Read employee reviews and ratings on Glassdoor to decide if Nuance is right for you.