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      Nuance

      Acquired by Microsoft

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      Nuance reviews

      4.0

      78% would recommend to a friend

      (3,203 total reviews)
      avatar

      Mark Benjamin

      88% approve of CEO

      68% positive business outlook

      Ratings by demographic groups

      Nuance has an employee rating of 4.0 out of 5 stars, based on 3,203 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Nuance employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      3K reviews
      2.0
      Dec 4, 2014

      Change, change and oh..more change

      Transcription lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most of the people are great to work with from mid-management down. I have been able to make some incredible friends and have learned a lot from my coworkers as well.

      Cons

      Every year the pay, health benefits, PTO and holiday pay (has anyone else heard of time and a QUARTER for holiday pay) goes further in the toilet. Wipe out entire divisions in a single fell swoop. Getting much too large. Too many accounts moving to India!! Our Indian counterparts have no training in medical transcription and they are now performing audits that show the Indian counterparts in a favorable light when nothing could be further from the truth. The reports that are coming out of India are so full of mistakes that it scares me to think that my medical records may be done by Nuance offshore workers and vendors. No matter how much you try to teach them the correct way to do things and point out mistakes, it does not change.

      1.0
      Dec 2, 2014

      Its all about the dollar

      Software developer
      Recommend
      CEO approval
      Business Outlook

      Pros

      very few... relative to other places... they do give you free soda and coffee. Their pay is on par with other companies

      Cons

      the employee evaluation process is poorly handled... you are graded on a bell shaped curve... the process is handled like the prom queen elections... favorites plays a lot in this scale... no matter what you do... you are not going to advance on this curve at evaluation time... only the favorites of the manager will get a high end of the curve in score. While they demand a 45 hour work week, I have at times consistently put in 60 hour weeks and that only gets me an "average" rating while people who come in after me and leave before me (and let me finish the work) get better ratings. The supervisors are petty and consistently balance the budget by laying off people... it seems to be a few of the older people who get fired then a month or so later they hire a young kid out of school. Oh, but the also generally fire a very young person so the statistics look good "on average". There is very little severance package to speak of... They provide no reason for loyalty to this company. At times the business is slow and during one evaluation, I noticed that the management blames the employee for not working on projects. The management actually said to me it was my fault I was not busy even though management hands out the projects to work on and I informed management that I had finished my last projects. Bonus time does not follow the company policy of established formulas... the state a 10% bonus policy but I have yet to achieve it. They randomly remove some or much of the promised bonus amount from annual distributions.. I don't think I have received more than 5% of the bonus promised in my hire documentation. There is no transparency as to why they remove some or most of the bonus. I notice that the CEO is the highest paid executive in Boston area while they claim that the snack budget for the office has to be eliminated because of budget problems. There is lip service to family work balance but it is only "lip service" and employees who try to strike a balance are whacked at evaluation time.

      3.0
      Nov 29, 2014

      I was a part-time medical transcriptionist for Nuance.

      Medical transcriptionist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good administration and supervision, interesting subspecialties and good training. I enjoyed all of the administrative staff that I came with which I came into contact. Working at home was very convenient.

      Cons

      Only average production wages, high quality control accuracy quotas.

      Viewing 2779 - 2781 of 3,203 Reviews
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