Optum Process Associate reviews

4.6

98% would recommend to a friend

(16 total reviews)

Patrick Conway

100% approve of CEO

99% positive business outlook

Process Associate employees have rated Optum with 4.6 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Process Associate professionals have an excellent working experience there. Optum is rated 34% above average by Process Associate professionals compared to other employers within the Gesundheitswesen industry (3.4 stars).

Reviews by job title

16 reviews
3.0
Mar 31, 2025

Team GSS

Recommend
CEO approval
Business Outlook

Pros

Collaborative team environment Weekend both Saturday and Sunday leave.

Cons

- Lack of transparency in decision-making processes - Favoritism in promotions and incentives - Limited opportunities for growth and development - Unsustainable workload or unrealistic expectations - Unprofessional or unrespectful management behavior.

3.0
Jan 21, 2024

NA

Recommend
CEO approval
Business Outlook

Pros

You have to perform to get incentives.

Cons

Work pressure is there on some processes. Night shifts are the only option in operations.

Viewing 7 - 9 of 16 Reviews

Glassdoor has 16,954 Optum reviews submitted anonymously by Optum employees. Read employee reviews and ratings on Glassdoor to decide if Optum is right for you.