Oracle sales people are simply a conduit to impose the will of Oracle Finance on the customer. Safra and Chuck both have a finance background and their sole focus is Oracle's annuity business (support renewals). Every deal is constructed to preserve existing support renewals and maximize future renewals. Oracle will gladly discount software in excess of 70%, knowing full well that at 20% support rates, the customer will have effectively repurchased the software within 5 years. Oracle sales management is an extremely clubby group. The VP of North America has been there for 15 years and had the same group underneath him for nearly that long. If you are coming in with an acquisition, take the buyout package if you are offered one. No one from acquisitions sticks around in the sales group. Oracle buys companies for their renewals, plain and simple. They don't really care about their own sales people, much less those coming in from an acquiree. Customer satisfaction and solving customer problems are never mentioned by anyone in management. Customers are ranked on how big their renewal bill is with Oracle each year. The larger the renewal, the more leverage Oracle has...