Oracle Customer Service Manager (CSM) reviews

3.7

83% would recommend to a friend

(71 total reviews)

Clay Magouyrk and Mike Sicilia

Not enough data to show CEO approval

92% positive business outlook

Customer Service Manager (CSM) employees have rated Oracle with 3.7 out of 5 stars, based on 71 company reviews on Glassdoor. This indicates that most Customer Service Manager (CSM) professionals have a good working experience there. Oracle is rated in line with the average (within 1 standard deviation) by Customer Service Manager (CSM) professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

71 reviews
4.0
Apr 2, 2018

Good place to work

Recommend
CEO approval
Business Outlook

Pros

Lots of support Achievable targets Close to my home Great people Lots of learning via online education portals Good work life balance

Cons

Too much red tape Too much red tape Too much red tape Too much red tape Too much red tape

2.0
Aug 22, 2017

CSM

Recommend
CEO approval
Business Outlook

Pros

Amazing benefits, and flexibility to work remotely

Cons

The lack of communication and support. Not feeling like your part of a team but rather a number in a large organisation. pushing people aside and not taking the time to look into how to change or improve processes.

4.0
Jan 28, 2017

Customer Success Manager

Recommend
CEO approval
Business Outlook

Pros

Flex time, travel, open culture, average salary, well known brand

Cons

Bureaucratic, slow, low management, many areas

Viewing 67 - 69 of 71 Reviews

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