Is Orange a good company to work for as a Technical Support Engineer/Incident Management?

Technical Support Engineer/Incident Management professionals working at Orange have rated their employer with 3.3 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Orange employees being 4.0 out of 5 stars. Search open Technical Support Engineer/Incident Management Jobs at Orange now and start preparing for your job interview by browsing frequently asked Technical Support Engineer/Incident Management interview questions at Orange .

What are the top reviewed jobs at Orange?

Chef De Projet (177) , Software Engineer (164) , Project Manager (162) , Data Scientist (132) , Stagiaire (108) , Conseiller Clientèle (103) , Conseiller commercial (103) , Network Engineer (94) , Account Manager (75) , Manager (73) , Software Developer (73) , Customer Service Representative (67) , Business Analyst (62) , Data Analyst (61) , Consultant (56)

What are the pros of working at Orange according to real employee reviews?

"Good work life balance Monthly after works Flexible working hours Scope of learning Corporate car Terminal glasses Monthly massage contribution Sports or gym yearly variable" ((in 329 reviews)); "Stability and good benefits for employees" ((in 181 reviews)); "People are great and comunicative" ((in 180 reviews)); "Experience gaining, good environment, flexible environment" ((in 141 reviews)); "It was good work environment and friendly" ((in 133 reviews))

What are the cons of working at Orange according to real employee reviews?

"Learning curve isn't great and salaries are low" ((in 470 reviews)); "Bad management and HR." ((in 221 reviews)); "No career path but you should draw it by yourself and decide what you want to be" ((in 83 reviews)); "Overall bad managers (customer support promoted to manager just because he/she employed in the company for over 10" ((in 82 reviews)); "Pay is low." ((in 41 reviews))

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Orange

Orange Technical Support Engineer/Incident Management reviews

3.3

99% would recommend to a friend

(15 total reviews)

Christel Heydemann

Not enough data to show CEO approval

96% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

4.0

Work/Life balance

4.0

Senior management

4.0

Career opportunities

3.0

Compensation and benefits

Technical Support Engineer/Incident Management employees have rated Orange with 3.3 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Technical Support Engineer/Incident Management professionals have a good working experience there. Orange is rated in line with the average (within 1 standard deviation) by Technical Support Engineer/Incident Management professionals compared to other employers within the Telekommunikation industry (3.6 stars).

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Reviews by job title

15 reviews

3.0

May 4, 2017

Incident Management Specialist

Incident management specialist

Recommend

CEO approval

Business Outlook

Pros

+Good organizational experience +Very Good work environment + Very organized +A lot of diverse positions (technical and managerial), but mostly in a service operations function.

Cons

+ Average salaries + No opportunities outside of service operations + low raise percentages compared to initial salaries (even if you move to a high profile job) + Bonus is extremely bad

5.0

Feb 18, 2017

incident management specialist

Incident management specialist

Recommend

CEO approval

Business Outlook

Pros

Work Environment is the best thing

Cons

suitable place where you can work , social life and shopping

5.0

Nov 16, 2016

Incident Management Specialist

Incident management specialist

Recommend

CEO approval

Business Outlook

Pros

You will gain experience but not a lot as you imagine - at least from my side - I hope I got much experiences in networks operations.

Cons

Friendly environment of work, flexibility in shift changes and management

Viewing 7 - 9 of 15 Reviews

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Orange

Orange Technical Support Engineer/Incident Management reviews

Ratings by category

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Incident Management Specialist

incident management specialist

Incident Management Specialist

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