Is Orange a good company to work for as a Technical Support Engineer/Incident Management?

Technical Support Engineer/Incident Management professionals working at Orange have rated their employer with 3.3 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Orange employees being 4.0 out of 5 stars. Search open Technical Support Engineer/Incident Management Jobs at Orange now and start preparing for your job interview by browsing frequently asked Technical Support Engineer/Incident Management interview questions at Orange .

What are the top reviewed jobs at Orange?

Chef De Projet (177) , Software Engineer (164) , Project Manager (162) , Data Scientist (132) , Stagiaire (108) , Conseiller Clientèle (103) , Conseiller commercial (103) , Network Engineer (94) , Account Manager (75) , Manager (73) , Software Developer (73) , Customer Service Representative (67) , Business Analyst (62) , Data Analyst (61) , Consultant (56)

What are the pros of working at Orange according to real employee reviews?

"Good work life balance Monthly after works Flexible working hours Scope of learning Corporate car Terminal glasses Monthly massage contribution Sports or gym yearly variable" ((in 329 reviews)); "Stability and good benefits for employees" ((in 181 reviews)); "People are great and comunicative" ((in 180 reviews)); "Experience gaining, good environment, flexible environment" ((in 141 reviews)); "It was good work environment and friendly" ((in 133 reviews))

What are the cons of working at Orange according to real employee reviews?

"Learning curve isn't great and salaries are low" ((in 470 reviews)); "Bad management and HR." ((in 221 reviews)); "No career path but you should draw it by yourself and decide what you want to be" ((in 83 reviews)); "Overall bad managers (customer support promoted to manager just because he/she employed in the company for over 10" ((in 82 reviews)); "Pay is low." ((in 41 reviews))

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Orange

Orange Technical Support Engineer/Incident Management reviews

3.3

99% would recommend to a friend

(15 total reviews)

Christel Heydemann

Not enough data to show CEO approval

96% positive business outlook

Ratings by category

5.0

Culture & values

5.0

Diversity & inclusion

4.0

Work/Life balance

4.0

Senior management

4.0

Career opportunities

3.0

Compensation and benefits

Technical Support Engineer/Incident Management employees have rated Orange with 3.3 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Technical Support Engineer/Incident Management professionals have a good working experience there. Orange is rated in line with the average (within 1 standard deviation) by Technical Support Engineer/Incident Management professionals compared to other employers within the Telekommunikation industry (3.6 stars).

Ratings by demographic groups

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Reviews by job title

15 reviews

4.0

Oct 18, 2016

Orange Review from Employee Perspective

Incident manager

Recommend

CEO approval

Business Outlook

Pros

stable and friendly environment work load is bearable.

Cons

The salaries do not match those of similar positions at other competitive employers.

3.0

Nov 22, 2015

Entry level - Incident Management Specialist

Technical support engineer/incident management

Recommend

CEO approval

Business Outlook

Pros

Good experience, good working environment and a decent salary for ENTRY level only. Positions are very stable, and again the environment is really friendly and inviting.

Cons

Jungle gym career development approach, which could be fine in some situations but generally not in this case. If you are a talented person, you will not be able to move easily. No significant salary increase as you grow. No benefits. Experience curve drops massively after a while. Management is mostly under-qualified and self-centered. In a nutshell, i would only recommend this place for entry level positions. I'm looking towards getting out of the company to start a real career path.

4.0

Dec 31, 2013

Satisfying experience

Incident management specialist

Recommend

CEO approval

Business Outlook

Pros

Work culture is better than other indian companies

Cons

Operation guyz are less paid compared to other

Viewing 10 - 12 of 15 Reviews

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Orange Technical Support Engineer/Incident Management reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Orange Review from Employee Perspective

Entry level - Incident Management Specialist

Satisfying experience

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