Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
avatar

John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
4.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Stability - you'll have a job for life if you want it. Autonomy - your managers leave you alone. Truly unlimited PTO - I took 44 days off last year and wasn't even close to the most time off on my team

Cons

Pay - The pay is absolutely terrible. No bonus. No stock. No nothing. Base pay is lousy.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home

Cons

Toxic management culture, excessive micromanagement, and good luck getting PTO approved. Leadership frequently undermined morale, and my manager had mandatory daily 8:00 a.m. meetings EVERY DAY that cut into critical selling time. There are far better organizations for sales professionals looking to grow their careers.

1.0
Jun 8, 2026

Employees Deserve Better Than This

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are none at this time, unfortunately.

Cons

Poor leadership, inconsistent management practices, lack of meaningful coaching, and a culture that too often prioritizes protecting management over supporting employees. High performers are not always recognized, expectations frequently shift, and employee concerns are not consistently addressed.

Viewing 31 - 33 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.