Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 685 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 403 reviews)); "culture is great and consistent" ((in 339 reviews)); "Remote working was nice and provided good work/life balance." ((in 271 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 271 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 378 reviews)); "Poor Management and pay for what you do" ((in 242 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 147 reviews)); "Low salary and most of the time you are just sitting around" ((in 118 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 83 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

4.0

Jul 3, 2026

Work from home flexibility but frequent priority changes

Account executive

Recommend

CEO approval

Business Outlook

Pros

Work from home plus field

Cons

Constant changes and redirection of priorities

3.0

Jul 2, 2026

Positive team culture overshadowed by unrealistic workload

Recruiter

Recommend

CEO approval

Business Outlook

Pros

Remote work, good team culture

Cons

Unrealistic work load, too many reqs to ever feel like you can deliver on any expectations, poor relationships with business partners due to our bandwidth

3.0

Jul 1, 2026

An ok place to work

Operating risk representative ii

Recommend

CEO approval

Business Outlook

Pros

Great benefits, great PTO and flexible and I liked my bosses

Cons

Company definitely not what it used to be, it used to be a great place to work… now there’s lay offs employees are over Work, the penalty team requires an insane quota to be met…

Viewing 1 - 3 of 5,995 Reviews

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Client Service Representative

Recovery Representative I

Client Service Representative

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Paychex reviews

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Ratings by demographic groups

Reviews by job title

Work from home flexibility but frequent priority changes

Positive team culture overshadowed by unrealistic workload

An ok place to work

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