Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Paychex

      Engaged Employer

      Paychex reviews

      3.1

      45% would recommend to a friend

      (5,995 total reviews)
      avatar

      John Gibson

      47% approve of CEO

      45% positive business outlook

      Ratings by demographic groups

      Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

      Reviews by job title

      6K reviews
      1.0
      Jun 27, 2026

      Read before deciding

      Sr.business intelligence analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote work and Flexible Time Off

      Cons

      Low pay. Minimal to no career growth. Constant leadership turnover. Conflicting priorities from the top with little strategic direction. Endless “do more with less” mentality and burnout. Mandatory culture and positivity “training” instead of fixing the problems creating poor culture. The company has become reactive, chaotic, and disconnected from the employees who keep it running. Current CEO drove down stock price and eradicated worker morale. Terrible leadership.

      1.0
      Jun 25, 2026

      Paychex has lost its appreciation for employees

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have zero pros since John Gibson has taken over. He is running the company into the ground and has ZERO appreciation for any of the employees within Paychex.

      Cons

      Everything is being outsourced to India, and if you asked me that should be illegal to take away jobs from the country in which your company is in. Not to mention there has been a huge loss in how the company celebrates milestones and anniversaries. The company used to thrive on employee acknowledgment, and today you get nothing. Must be nice executives keep thriving and moving up while those doing the hard work are being laid off with very little severance. It’s just sad what Paychex has become.

      5.0
      Jun 24, 2026

      Tried and Tested: Everything You Need to Know

      Product owner
      Recommend
      CEO approval
      Business Outlook

      Pros

      I recently had the opportunity to grow from a Business Analyst into a Product Owner role, and I’m truly grateful for the support and trust I’ve received throughout that journey. Paychex provides a strong environment for learning, collaboration, and career growth, and this transition has been a great example of that. One thing I appreciate most is how closely the culture aligns with values like accountability, partnership, innovation, and doing the right thing for clients and each other. In my experience, teams are supportive, leaders are approachable, and there are meaningful opportunities to take ownership and grow professionally.

      Cons

      More employee benefits are needed.

      Viewing 7 - 9 of 5,995 Reviews
      Related searches: Paychex jobs | Paychex salaries | Paychex benefits | Paychex interviews | Paychex conversations
      ReviewsPaychex reviews

      Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.