Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 685 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 403 reviews)); "culture is great and consistent" ((in 339 reviews)); "Remote working was nice and provided good work/life balance." ((in 271 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 271 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 378 reviews)); "Poor Management and pay for what you do" ((in 242 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 147 reviews)); "Low salary and most of the time you are just sitting around" ((in 118 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 83 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

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Paychex

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Work/Life balance

3.1

Culture & values

3.1

Compensation and benefits

3.1

Career opportunities

2.7

Senior management

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

6K reviews

4.0

Jun 20, 2026

Chill environment but low pay and no bonuses

Software engineer iv

Recommend

CEO approval

Business Outlook

Pros

No work load very chill

Cons

Low pay and no bonus

3.0

Jun 20, 2026

Supportive managers, but outdated tech and client issues

Merchant services

Recommend

CEO approval

Business Outlook

Pros

Managers are great. Always helpful and look out for what is best for the employee. Work life balance is great. Unlimited PTO!

Cons

Technology is old. Onboarding is rocky. Alot of chargebacks/lost clients. Unhappy current clients.

1.0

Jun 19, 2026

Was a great company until new CEO came in.

Esr specialist

Recommend

CEO approval

Business Outlook

Pros

Worked with Paychex for over 8 years. The company was very good to work for under Marty. Once John Gibson took over, that all took a change. Maybe the PTO. Some benefits.

Cons

- Took away company picnic/holiday luncheons - Favoritism runs deep in the company - Raises/bonuses taken away - bonuses taken away from certain employee's in 2024. - senior employee's making less than new employee's - SERVICE leadership is bad - Turnover - Senior leadership - CEO

Viewing 13 - 15 of 5,995 Reviews

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PEO Centric Sales Rep

San Francisco, CA

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Client Service Representative

Client Service Representative

Recovery Representative I

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Paychex

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Ratings by category

Ratings by demographic groups

Reviews by job title

Chill environment but low pay and no bonuses

Supportive managers, but outdated tech and client issues

Was a great company until new CEO came in.

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