Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.1 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (139) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 685 reviews)); "Had great training back in the day and will help you get in the door with sales" ((in 403 reviews)); "culture is great and consistent" ((in 339 reviews)); "Remote working was nice and provided good work/life balance." ((in 271 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 271 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 378 reviews)); "Poor Management and pay for what you do" ((in 242 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 147 reviews)); "Low salary and most of the time you are just sitting around" ((in 118 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 83 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)

John Gibson

47% approve of CEO

45% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,995 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Jun 19, 2026

Great benefits but poor communication after long tenure

Prs

Recommend

CEO approval

Business Outlook

Pros

Benefits , allowed to go try different departments if you like them, you can stay

Cons

Was fired after 29.5 years my supervisor was fired. Two weeks later. I was out six months disability. I came back to a new group a new supervisor. No one explained anything to me, but before I left on disability, I had all of these awards. I did the most calls in the company of 222. All my surveys were seven, but nobody could explain anything to me. It’s very upsetting

4.0

Jun 19, 2026

High earning potential, but service team needs improvement

Hcm consultant

Recommend

CEO approval

Business Outlook

Pros

Lucrative market with potential to make a ton of money off of bonuses.

Cons

Service team could use a lot of work.

3.0

Jun 18, 2026

Helpful coworkers, but outdated ideas persist

Sales

Recommend

CEO approval

Business Outlook

Pros

Good co workers very helpful

Cons

Spaghetti against the walls, refurbished ideas from 15 yrs ago.

Viewing 16 - 18 of 5,995 Reviews

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Paychex reviews

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Ratings by demographic groups

Reviews by job title

Great benefits but poor communication after long tenure

High earning potential, but service team needs improvement

Helpful coworkers, but outdated ideas persist

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