Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The benefits are great and their long term strategy is awesome." ((in 651 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 386 reviews)); "culture is great and consistent" ((in 343 reviews)); "Remote working was nice and provided good work/life balance." ((in 278 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 263 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 362 reviews)); "Poor Management and pay for what you do" ((in 237 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 152 reviews)); "Low salary and most of the time you are just sitting around" ((in 116 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 88 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,996 total reviews)

John Gibson

47% approve of CEO

46% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (5,996 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

2.0

Apr 21, 2010

lack of management support for innovation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Process improvement was area that Paychex has and was true towards productivity improvements, but new and emerging technologies are “key” to true productivity improvements. You can only improve a process so far by reducing steps in the process, but innovation and creativity using new technology and re-engineering is the long-term strategy for productivity…

Cons

The lack of management support for innovation and recognition for risk taking and challenging the “old” processes and methodologies for improvement… the old “this is how we do it hear”…. is a consistant challenge with the old guard. The next generation of Paychex employees run into management road blocks all the time from the “tenured” management and old thinking.

4.0

Apr 17, 2010

Paychex

Human resources generalist

Recommend

CEO approval

Business Outlook

Pros

Great training, good health insurance options, strives for continual improvement. Provides tools for job success including technology. Tuition reimbursment program.

Cons

Lower than market pay, not a lot of feedback from manager. Can get a bit political and gossipy from time to time.

3.0

Apr 15, 2010

Get ready for inter-office politics like no other

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Training, knowledge gain, and great product

Cons

career advancement, minimal pay, poor office morale

Viewing 5887 - 5889 of 5,996 Reviews

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Paychex

Paychex reviews

Company ratings over time

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lack of management support for innovation

Paychex

Get ready for inter-office politics like no other

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