Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 676 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 395 reviews)); "culture is great and consistent" ((in 345 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 265 reviews)); "great place to work before covid can work from home" ((in 131 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 367 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,996 total reviews)

John Gibson

47% approve of CEO

46% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

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Veteran status

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

4.0

Mar 1, 2010

Not bad for a first job

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

They have great opportunities for training if you want to learn. Also, they encourage suggestions for process improvements. Their benefits are some of the best I have seen. The tuition reimbursement is helpful if you decide to use it.

Cons

They care more about how long you've been with the company than your performance or what you have to offer. I find it difficult to attempt to interview for different departments. The starting pay is below average for the industry (which is probably why their benefits are better).

3.0

Feb 25, 2010

Great place to work if you have a good manager

Insurance agent

Recommend

CEO approval

Business Outlook

Pros

Paychex sales training at Rochester is second to none! Lot's of team building, positive reinforcement and real world application. Benefits package is great! Great place for entry level salespeople to gain experience.

Cons

After sales training is complete you are put in the field and expected to produce with little or no follow up insurance training. My DSM was not much help in gaining the ongoing education necessary to be successful in this position. As soon as you are not producing at quota, it gets ugly!!! Process and procedures are constantly changing which makes it difficult get into a groove. The activity level expected by management is counter productive to servicing new clients. This job is NOT about life balance!!!! The agency is a work in progress and maybe someday they will get it right.

2.0

Feb 4, 2010

Went from "hot" to "not" real quick

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Very team-like atmosphere! Rewarded for great sales performances in a given year. Training provided for new sales reps is outstanding!

Cons

Needed to leave your territory to go to the office for no reason and have team activities. It really hurts your sales and time management. Very micromanaged as well!

Viewing 5899 - 5901 of 5,996 Reviews

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Not bad for a first job

Great place to work if you have a good manager

Went from "hot" to "not" real quick

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