Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
3.0
Nov 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Name recognition, very stable company, great support with marketing materials, excellent training.

Cons

Support from management, the pay- even at plan- is less than average for an outside sales rep, lack of leadership, sales is very isolated from the rest of the company and this is detrimental in a service organization. Very little room for advancement, despite claims made. Operations and sales tend not to work together well and it's difficult at times to follow the process through without cooperation between the two departments. Difficult to find a time to take any time off.

4.0
Nov 8, 2009
Recommend
CEO approval
Business Outlook

Pros

Paychex is a great company. Their business model is very solid, and their senior management team is great. The benefit package is great, even if the pay may be on the lower side compared to industry average.

Cons

The company is so large that there is a lack of communication between different departments. The culture is strong, so it is difficult to introduce change. Tenure is often seen as superior to achievements when looking to move up in the company.

3.0
Nov 7, 2009

Paychex review

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good company overall...People are intelligent and very helpful to one another. Training is amazing and there are high expectations. Benefits are great. Not a lot of turn over...many veterans.

Cons

Upper management gets placed in position because of sales numbers and not because of leadership skills...Has been an issue within, but not willing to change it. Pay is average for what you do.

Viewing 5908 - 5910 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.