Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
avatar

John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Aug 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Taking time off is easy and we're given a decent amount. Depending on your needs the medical benefits can be decent. Non-management staff is a great team to work and be friends with.

Cons

This position asks too much for what is paid. I've transferred from different locations and there is a vast difference between management styles. Upper management is too busy worrying about the "numbers" to actually understand what is driving them. You're promised tons of advancement opportunities, but I'm still waiting for it to happen. Complete lack of communication between departments - there is a 100% disconnect between services offered. One hand doesn't even know how the other hand works. I did my own cost analysis of the area and found that we're grossly underpaid even though we're told by senior management this has been checked.

4.0
Aug 12, 2009
Recommend
CEO approval
Business Outlook

Pros

The training is phenomenal Sales support is great Name recognition is a huge plus Pay is slightly above industry average

Cons

Tend to micromanage the sales force 'The company can be too numbers driven (that is sales) Hard to advance into management

2.0
Aug 12, 2009
Recommend
CEO approval
Business Outlook

Pros

Typically great benefits but stopped 401K match and froze all merit based raises - they say for 1 year, but very likely indefinitely.

Cons

Unfortunately, the work environment is very political, projects have been on hold for years even though they claim to be "quick to act." IT is dragging company to a halt, incompetent managers that have been promoted due to tenure not performance, salary is rather low for the area and job responsibilities, failure to deliver on personal training and development which they sell so hard to you during your interview and first couple of weeks

Viewing 5917 - 5919 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.