Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
May 4, 2026

AVOID THIS PLACE AT ALL COSTS

Recommend
CEO approval
Business Outlook

Pros

You will be lied to about the pros

Cons

You are better off not having a job than working here. Micromanagement and turnover are beyond anything you have seen before. This place is a hostile workplace. Certain favorites are given big advantages and the rest are scolded and treated like children. Quotas are way higher than you will ever hit unless you are one of the handful of reps being given favors. Fear and punishment are used to "motivate" you. Very few hit quota and at least a third of the reps are on some kind of PIP. Even new reps who have only worked a few months are put on performance plans because they are expected to meet impossible metrics and goals. The customers you call are angry because Paychex has harassed them to the point of needing a restraining order. You will be very much mislead about the "OTE" . Recent big layoffs show that their business model is broken and the company is in trouble. Stay far away.

Viewing 64 - 66 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.