Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

46% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
1.0
Apr 3, 2026

Toxic politics everywhere

Recommend
CEO approval
Business Outlook

Pros

Hybrid is the only benifit.

Cons

Utterly toxic politics everywhere—supervisors strut around like they're the damn CEO, overriding decisions, playing favorites, and killing any chance of real work getting done. [E.g., "My project got axed because the supervisor's buddy wanted the credit."] HR? A complete joke—they exist only on paper, ignore every email/ticket for weeks (or forever), and sleep through crises like mass resignations. [E.g., "Reported harassment 3 times—no response, just crickets."] Conclusion: What started as a "product-based" company has crashed into a pathetic small-scale garments nightmare: endless delays, zero growth, and employees treated like disposable labor. Run—don't walk—away. Pure regret

2.0
Apr 1, 2026
Recommend
CEO approval
Business Outlook

Pros

Benefits are pretty good, great training.

Cons

Unacheivable quotas in certain territories. Your experience really depends on management. Bad base pay and some managers expect you to work nonstop.

Viewing 88 - 90 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.