Does Paychex pay their employees well?

According to anonymously submitted Glassdoor reviews, Paychex employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at Paychex. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at Paychex?

45% of Paychex employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Paychex 3.3 out of 5 for work life balance, 3.1 for culture and values and 3.1 for career opportunities.

What are the top reviewed jobs at Paychex?

Sales Representative (430) , Payroll Specialist (251) , Sales Consultant (197) , Sales (138) , Senior Payroll Specialist (118) , District Sales Manager (90) , Account Executive (84) , Sales Associate (68) , Account Manager (67) , Outside Sales Representative (61) , Supervisor (57) , Software Engineer (55) , HCM Consultant (52) , Core Sales Representative (51) , Manager (47)

What are the pros of working at Paychex according to real employee reviews?

"The starting pay is okay and benefits are great." ((in 676 reviews)); "The training at Paychex is great for people just learning how to sell in a B2B world." ((in 395 reviews)); "culture is great and consistent" ((in 345 reviews)); "Great people to work with; lots of folks willing to help you be successfull in your career." ((in 265 reviews)); "great place to work before covid can work from home" ((in 131 reviews))

What are the cons of working at Paychex according to real employee reviews?

"Low pay and most of the time there was nothing to do but sit around and wait" ((in 367 reviews)); "poor management and clique type teams" ((in 248 reviews)); "New managers have come in and taken away many of the privileges that were enjoyed by employees." ((in 153 reviews)); "Low salary and most of the time you are just sitting around" ((in 120 reviews)); "Upper management is out of touch and there is little to no in person support, but mandatory 5 days in office." ((in 86 reviews))

What are employees saying about Paychex layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Paychex layoffs and their outlook for job security at Paychex in 2026.

Paychex reviews

3.1

45% would recommend to a friend

(5,996 total reviews)

John Gibson

47% approve of CEO

46% positive business outlook

Ratings by demographic groups

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Paychex has an employee rating of 3.1 out of 5 stars, based on 5,996 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews

1.0

Mar 29, 2018

HR Solutions - Don’t be fooled!

Human resources solutions

Recommend

CEO approval

Business Outlook

Pros

Average benefits, rah rah culture when you start, fades extremely quickly. Lots of tenure with senior management, sales is a turnover machine

Cons

Horrific management, terrible treatment of existing clients, no communication between silos, cult like behavior with senior management. No real income potential, I was completely lied to about year one OTE. Base salary is poverty level and that’s all you will make unless you come from within the industry. Micromanagement is the worst I’ve ever seen. Consistently asked to use scare tactics on existing clients to try and frighten them into an ancillary service they don’t need. Their sales force turns over every 6 months, they don’t value people at all. DON’T get duped and leave a legit career for this company!!!

3.0

Jan 15, 2018

Sales Representative

Sales representative

Recommend

CEO approval

Business Outlook

Pros

Paychex hires great people. You will meet life-long friends. When you're hired onto the right team with the right manager you will love your life at Paychex. Great training. You are given all the tools to be successful.

Cons

If you have the wrong leadership, you will be miserable. They do not reward tenure. No PTO policy--almost impossible to take time off in Sales. If you enjoy spending time w/your family over the holidays, this isn't the job for you. Year-end/Jan is the busiest time of the year and you'll be lucky to take 3 days off. No cost of living index.

2.0

Dec 22, 2017

Churn and Burn

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You get to meet some really great people who are hard workers, adept at their role, and desire to be successful.

Cons

You are told through training you are becoming part of the Paychex family where people bleed Paychex blue. That is true, for about 3% of the people I encountered and most work in a constant state of fear and strife. Departments are vetted against each other where management is somewhat aware, but when confronted were more concerned with staring at a spreadsheet trying to find a decimal. When I worked there, I was the most tenured on my team after a little over a year, and that was not because everyone was promoted.

Viewing 91 - 93 of 5,996 Reviews

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