Paychex reviews

3.1

45% would recommend to a friend

(5,995 total reviews)
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John Gibson

47% approve of CEO

45% positive business outlook

Paychex has an employee rating of 3.1 out of 5 stars, based on 5,995 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paychex employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

6K reviews
5.0
Mar 31, 2017
Recommend
CEO approval
Business Outlook

Pros

Great place to work, amazing culture, wonderful people! If you are looking to find a new career this is your place.

Cons

There are always going to be things that you don't particularly care for, But I must say the pros WAY out shine any cons.

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Paychex Response
9y
Thank you for taking the time to write this review. We agree that the people make Paychex a special place to work.
1.0
Sep 7, 2023
Recommend
CEO approval
Business Outlook

Pros

They somehow manage to hire really awesome people who inevitably hate their jobs just as much as you will! Makes for funny conversation and trauma bonding.

Cons

Worst pay of any competitor in the industry with people in India loading our clients US TAX INFORMATION. We don’t even utilize our own payroll platform internally, so that should be your clue that it’s not very good. As a payroll company, my final straw with Paychex was that they missed an ENTIRE commission cycle with no apology or accountability - a trend you’ll surely become familiar with any inconvenience at Paychex. So many directors and higher have left the company and gone to competitors; do yourself a favor and follow suit before starting.

1.0
Aug 24, 2023

read before applying

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

If you get creative in telling the story of how paychex works it will open the door for future opportunities with much better companies and industries

Cons

wow where to start. compensation is a disaster. no one can predict what they will earn on a sale. partner sales are atrocious if your deal is under 60k don't even bother sending in smb. management is living on a different planet...from which they micromanage to all heck unless you make circle rep. promised six figures if you hit quota (funny bc I was 120% to quota and made less than 75k-which is less than "OTE") Be prepared to work 12 hour days for your first two years. as of Aug '23 70% of sales reps did not sell one unit over the last 3 months, and 80% of all revenue and units came from less than 10 sales reps out of over 800. yet management blames reps vs negligent overhiring practices and trying to stay out of the news for layoffs. also been part of a meeting (by accident) where upper management talks about reps as "unintelligent", "lazy" and "not working hard". good luck applicants!

Viewing 22 - 24 of 5,995 Reviews

Glassdoor has 6,167 Paychex reviews submitted anonymously by Paychex employees. Read employee reviews and ratings on Glassdoor to decide if Paychex is right for you.