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      Paysafe

      Engaged Employer

      Paysafe reviews

      3.5

      61% would recommend to a friend

      (1,387 total reviews)

      Bruce Lowthers

      48% approve of CEO

      45% positive business outlook

      Ratings by category

      4.2

      Diversity & inclusion

      4.0

      Work/Life balance

      3.8

      Culture & values

      3.4

      Career opportunities

      3.3

      Compensation and benefits

      3.2

      Senior management

      Paysafe has an employee rating of 3.5 out of 5 stars, based on 1,387 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Paysafe employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Nov 1, 2018

      general review

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only thing that is positive about working for Paysafe are the Multisport card and the Fruit day every Tuesday.

      Cons

      - low salaries - no appreciation of the employees , no matter how good you do your job there is no recognition about it - no preferences for the schedule, they let you choose your shifts but after that just do whatever they like with the schedule - no professional attitude towards employees -awful quality scoring - all procedures are ridiculous and customers are complaining about it but no one cares -bonuses calculated on NPS which is beyond our control to manipulate the results, customers are not aware what they are scoring exactly and it affects our KPI after that - horrible management , you cannot turn to anyone for help regarding a case , issue with the product itself - no option for career development, if they don't have enough people for customer service and you want to do something else they let you fail the interview and after that you cannot apply for a position for 6 months

      1.0
      Oct 30, 2018

      Disorganized and Unethical

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Most non-managerial employees are nice and pleasant to work with.

      Cons

      Paysafe is one of the most disorganized and unethical places to work. Nothing is confidential. Management discusses personal information regarding employees with other employees including health, salary, and work performance. They play favorites and everyone can tell. Look at the people walking around vs the ones that are actually working. Everything they preach to you in orientation is a lie. Work Life Balance only exists for the management staff and executive. The pay is horrible and below any other company of the same business type. The moment you ask for a raise they tell you “what have you done to deserve it”. Health insurance is ridiculously high and sucks. Merchants even hate Paysafe but the company erases any negative review on the BBB so you would never know. I would advise anyone who is thinking about working here to apply elsewhere.

      5.0
      Oct 29, 2018

      Professionally fulfilling - constantly learning!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Consistent growth Challenged professionally High performers are rewarded Generous referral program Fun employee events (food trucks, wine mixers, etc.) Coworkers are awesome

      Cons

      With any company that experiences integrating one or more companies, the work load is a little heavy but I don't think that's a "con". When you grow the way Paysafe in Houston has, growing pains are inevitable.

      Viewing 1006 - 1008 of 1,387 Reviews
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      ReviewsPaysafe reviews

      Glassdoor has 1,498 Paysafe reviews submitted anonymously by Paysafe employees. Read employee reviews and ratings on Glassdoor to decide if Paysafe is right for you.