Question 1

Is Primark a good company to work for as a Customer Service Associate?

Accepted Answer

Customer Service Associate professionals working at Primark have rated their employer with 1.1 out of 5 stars in 15 Glassdoor reviews. This is a lower than average score with the overall rating of Primark employees being 3.5 out of 5 stars. Search open Customer Service Associate Jobs at Primark now and start preparing for your job interview by browsing frequently asked Customer Service Associate interview questions at Primark.

Question 2

Does Primark pay Customer Service Associate employees well?

Accepted Answer

Customer Service Associate professionals rate their compensation and benefits at Primark with 2.9 out of 5 stars based on 15 anonymously submitted employee reviews. This is 6.7% worse than the company average rating for salary and benefits. Find out more about Customer Service Associate salaries at Primark.

Question 3

How happy are Customer Service Associate professionals working at Primark?

Accepted Answer

3% of Customer Service Associate employees at Primark would recommend their employer to a friend. This rating has increased by 104% in the past 12 months. Customer Service Associate professionals have also rated Primark with a 3.6 rating for work-life-balance, 4.8 rating for diversity and inclusion, 2.9 rating for culture and values and 2.9 rating for career opportunities.

Question 4

What are the top reviewed jobs at Primark?

Accepted Answer

Retail Assistant (3713), Sales Assistant (1909), Sales Associate (867), Retail Sales Associate (539), Retail Sales Assistant (536), Customer Assistant (274), Supervisor (242), Retail Assistant- Sales Floor (222), Vendeur Polyvalent (175), Retail Operative (149), Customer Service (147), Department Manager (136), Shop Assistant (132), Team Manager (127), Vendeur (125)

Question 5

What are the pros of working at Primark according to real employee reviews?

Accepted Answer

"> Good pay for under 18s especially when compared to many other jobs for under 18s" ((in 1481 reviews)); "Really nice and friendly staff" ((in 773 reviews)); "Lots of overtime so if need more money it's easy and nice people however managers can be rude due to entitlement" ((in 606 reviews)); "The colleagues were nice and it was an easy job to learn. the ropes of." ((in 558 reviews)); "Good for experience and a first job didnt stick around for too long as i found better salaries elsewhere but not bad" ((in 206 reviews))

Question 6

What are the cons of working at Primark according to real employee reviews?

Accepted Answer

"Poor management and sometimes treat you as if you are a cog in the machine rather then a member of the team." ((in 992 reviews)); "Most of the managers are rude and make the work environment toxic as I was crying after each shift from the abuse they gave me." ((in 775 reviews)); "hours were long and not enough" ((in 405 reviews)); "i was 16 years old covering full time maternity on a 0 hour contact for no benefits at all" ((in 185 reviews)); "supervisors were rude and unhelpful" ((in 165 reviews))

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