Primark Customer Service Associate reviews

1.1

3% would recommend to a friend

(15 total reviews)
avatar

Eoin Tonge

Not enough data to show CEO approval

1% positive business outlook

Customer Service Associate employees have rated Primark with 1.1 out of 5 stars, based on 15 company reviews on Glassdoor. This indicates that most Customer Service Associate professionals have a poor working experience there. Primark is rated 69% below average by Customer Service Associate professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

15 reviews
1.0
Nov 30, 2017
Recommend
CEO approval
Business Outlook

Pros

friendly staff nice customers 10% at Christmas time for a week

Cons

management is appalling pay isn't worth it hardly any training

4.0
Jan 10, 2016
Recommend
CEO approval
Business Outlook

Pros

I love working for Primark express orally the store I am at now, (having worked in three). The managers are great and generally lovely. When I moved to uni I transferred to the store I am at now and I lived alone and didn't have any friends. My manager Mrs Huggurt took me under her wing and made work life bearable. She made me feel at easy and feel like I was needed within the store. The holiday allowance is plenty for a part time weekend worker and I have never had a problem with the hourly pay. Yes it's not as much as other places but it's higher than the national minimum wage in Scotland. My branch of Primark isn't a large store it's actually the smallest one I have worked in but I wouldn't have it any other way. I love my job here, no to days are exactly the same and the managers listen to your view and take it in. I have recently been trained up on the customer service desk and love my new role within the store. The college I work with army friends there like a family I don't have and have only added to my uni experience.

Cons

Even though my contract is only 8 hours I do 16-20 a week but this can differ depending on the time of year. Currently now that Xmas is over my store cut everyone's hours back to contracted 8 hour, this can last a month sometimes to so the pay check are quite different these months.

Viewing 13 - 15 of 15 Reviews

Glassdoor has 15,922 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.