Primark Retail Operative reviews

3.6

88% would recommend to a friend

(145 total reviews)
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Eoin Tonge

Not enough data to show CEO approval

Retail Operative employees have rated Primark with 3.6 out of 5 stars, based on 145 company reviews on Glassdoor. This indicates that most Retail Operative professionals have a good working experience there. Primark is rated in line with the average (within 1 standard deviation) by Retail Operative professionals compared to other employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

145 reviews
2.0
Jul 21, 2014
Recommend
CEO approval
Business Outlook

Pros

Good pay, paid holiday (although it was hard to get any holiday most of the time) lovely co-workers.

Cons

Contracted for 7.5 hours a week on a Saturday starting at 10:30am supposedly finishing at 7:30, however still there at 9pm EVERY SINGLE WEEK, due to the shop being messy and lots of returns etc meaning that I had been working 10.5 hours in one day (then pressurised to be there for 9am next day) had no choice but to stay extra time after your shift and had to have an exceptionally good reason to go on time, when it has been hot we've not been allowed the air conditioning on once the customers had left the shop delaying the staff even more and even worse than that recently not allowed it on all day causing many customer complaints, when store manager approached about this by a supervisor she was rudely sworn at, you get constantly called over to tills and told off if you don't go (even if your dealing with a customer) and then you have to wait 10 mins for a supervisor just to void an item off the till as staff can't do anything apart or from press a few buttons e.g cash or cards and give change to customers. Managers tend to sit downstairs (where they are allowed the air conditioning on all day) and even when they are on the shop floor there just standing around on their phones the whole time. I've just handed in my notice after 2 years and have to say I can't wait to leave - they were bitter about giving me overtime when I actually wanted to work the odd 4 hours during the week after finishing college for the year, even saying that 'they don't know why they bother with me as as I'm leaving them' !!! Even though I had to give 2 weeks notice and gave 5 weeks.

4.0
Jul 7, 2014
Recommend
CEO approval
Business Outlook

Pros

The entry salary is above average and there are numerous opportunities for role progression. Their recent store openings across Europe has also opened avenues for employees to work abroad or relocate permanently. The large number of employees in each store, means its easy to make lots of new friends.

Cons

Extremely busy retail periods such as the Christmas Holidays, can become hectic and often stressful. Also for individuals studying in college, it can be difficult to achieve time off for exams and study. With such a large number of employees in each store, you may not meet everyone that you work with.

4.0
Jun 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Management are friendly and definitely on the side of the workers when it comes to customer complaints.

Cons

HR sometimes not flexible if you are scheduled in for overtime on a day you don't normally work, even if they have mistakenly put you in after you give them your availability.

Viewing 124 - 126 of 145 Reviews

Glassdoor has 15,929 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.