Primark reviews

3.5

65% would recommend to a friend

(12,149 total reviews)
avatar

Eoin Tonge

60% approve of CEO

45% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,149 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
2.0
May 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Hours were good and flexible for students

Cons

Managers were a bit too intense about the job. It’s not a hospital but lord do they run it like it is.

1.0
Sep 22, 2024
Recommend
CEO approval
Business Outlook

Pros

Good pay, discount, make good friends.

Cons

Well where do I start? Very corrupt, bullying management team that think they are above all other staff (and I don't just mean in position) they tell staff lies constantly to cover up favouritism and so they can tell lies to higher bosses who visit the store. They have certain staff they favour and give them secret contracts and promotions despite them not being advertised. Whole place is micro-managed by an extremely corrupt store manager. There is bullying and manipulation going on constantly from managers. They pretend to do good things for staff by making a big show giving silly certificates out but again this is only for the favourites. The only way you will get to progress in this company is if you are either related to management or you are a favourite of theirs ...if not either of these ..you can forget it I'm afraid. Honestly you just couldn't make it up what happens in this place. If staff want to or try to complain and whistle blow they have no means to do so and will be turned on and swiftly gotten rid of. Honestly I don't know how they get away with it. It has put me off working in retail for life.

1.0
Jul 13, 2024
Recommend
CEO approval
Business Outlook

Pros

I worked short shifts that were easy to do around university. The work isn't too difficult

Cons

Certain manage(r)s have gotten away with too much- lying about staff, spreading gossip amongst floor colleagues, using a confrontational tone and coming off aggressive/getting in your face for no reason- just leading to staff being scared of them and doesn't raise staff morale or motivation at all. Management that don't know how to do the job that you're doing and putting in place unrealistic expectations. So many managers and no communication between them, being told different things from different people and then not knowing who to follow.

Viewing 55 - 57 of 12,149 Reviews

Glassdoor has 15,853 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.