Primark reviews

3.5

65% would recommend to a friend

(12,150 total reviews)
avatar

Eoin Tonge

60% approve of CEO

45% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,150 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
3.0
Jan 27, 2016
Recommend
CEO approval
Business Outlook

Pros

I worked weekends while at university. Loads of overtime available to pick and choose from.

Cons

Some management have little consideration for life outside of the company, putting you under pressure to accept overtime you don't want. The work can get quite monotonous and once you have been assigned a role (tills, fitting room etc.) there is little chance of changing.

1.0
Dec 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Staff were friendly and understood how you were feeling.

Cons

Worked at Primark for roughly 3 months. Was given a department, and given 3 hours to make sure it was clean, stocked, as well as doing other jobs on the shop floor, whilst achievable, management didnt take into consideration that whilst you were folding, customers were unfolding meaning there was no way you could get your work done. The pay was terrible, minimum wage and you was worked till you were practically dead You had meetings every morning telling you the sales as if you were accountable for them. you cant force customers to buy clothes? You had to sell gift cards over the christmas period.. again, unrealistic as you can only suggest to customers to buy them Management are unprofessional, would speak about me to other colleagues on the shop floor Because you was so overworked, it was difficult to interact with customers and give a good standard of customer services. For the 3 months I worked in Primark, I developed anxiety and my depression got worse. Even though I had no backup plan, it was easier to be unemployed than work for a company which is a disgrace. I'd like people to consider why primark is so cheap as compared to other retailers. Businesses make profits due to (profits minues their production, delivery, wages ect costs) For primark to be so cheap, something along the chain must be being abused, eg staff pay, I don't want to go into production as who knows who primark employs to do that.

2.0
Dec 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Meet fun co-workers and some of the supervisors are supportive of the associates. Break is an hour long, with a great break room.

Cons

Very disorganized no communication between management and HR. No work/life balance super long hours that is not worth the pay. Some workers are just rude and unprofessional to each other and to customers.

Viewing 106 - 108 of 12,150 Reviews

Glassdoor has 15,854 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.