Primark reviews

3.5

64% would recommend to a friend

(12,162 total reviews)
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Eoin Tonge

60% approve of CEO

46% positive business outlook

Primark has an employee rating of 3.5 out of 5 stars, based on 12,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Primark employee rating is in line with the average (within 1 standard deviation) for employers within the Einzel- & Großhandel industry (3.5 stars).

Reviews by job title

12K reviews
2.0
Jun 13, 2023

Management is lacking in empathy and professionalism

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

-Plenty of overtime available to do at various times such as early mornings, afternoons, evenings etc -Decent pay which is above the minimum wage -Staff discount of roughly 10% off -Usually busy so there's always something to do -Many of the other staff are lovely and very easily to get along with

Cons

By far the worst problem here is the management. The biggest problems have been: -Changing staff hours short notice (easily under a days notice)and without agreement from the workers -They pressure you to do overtime and are exceptionally rude if you refuse and believe it is accetable to question you on why -Have the attitude that there's a rule for us and not for them; I've seen one behave in a way on the shop floor that would likely get me into serious trouble if I did the same The actual shop is unbearable as the air con is old and doesn't function well. At one point, the heating was on during a very hot weekend because it was broken, making it a difficult workplace to function in.

1.0
Jun 7, 2023
Recommend
CEO approval
Business Outlook

Pros

Customer following, great product at a great price point.

Cons

A very weak training program for leaders lead by a very negative NYC HR leader who prefers a very specific group of people over others. Leaders do not welcome feedback from other leaders without retaliation against the person addressing concern. Overall, A terrible on boarding process for a new manager coming into company. Stay away from NY stores.

Viewing 211 - 213 of 12,162 Reviews

Glassdoor has 15,871 Primark reviews submitted anonymously by Primark employees. Read employee reviews and ratings on Glassdoor to decide if Primark is right for you.