Operations is run by little minds that feel the need to deflect their lack of management skills onto the backs of their subordinates. They treat their employees unfairly: denying them the perks that PWC is supposed to be known for as being available to all: Flex Fridays, sick days, days off for death of family members, etc. They rule with impunity and no one in HR has the back bone to call them on it. They discriminate against gays, Caucasians, and anyone not sucking up to them. It's a nightmare. They have even gone so far as to illegally dismiss a person for being ill. That one ended up with them caught in a Human Rights trial that they lost. It also had the head of HR resigning to "spend more time with her family". Uh huh. The sooner they clean out the old guard there and put in educated, fair minded and experienced people to rule, the sooner they're going to have a more efficient and higher morale employees.