Is Questrade a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Questrade have rated their employer with 3.2 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of Questrade employees being 3.8 out of 5 stars. Search open Client Operations Associate Jobs at Questrade now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Questrade .

Does Questrade pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Questrade with 2.2 out of 5 stars based on 33 anonymously submitted employee reviews. This is 50.8% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Questrade.

What are the top reviewed jobs at Questrade?

Client Service Specialist (47) , Client Service Representative (37) , Software Engineer (29) , Client Services Specialist (28) , Senior Software Engineer (28) , Customer Service Representative (27) , New Accounts Specialist (27) , New Account Specialist (21) , Analyst (16) , Manager (16) , Senior Manager (16) , Scrum Master (11) , Team Lead (10) , Product Manager (9) , Administrator (8)

What are the pros of working at Questrade according to real employee reviews?

"The culture here is great and that's an important factor because we spend so much time here." ((in 106 reviews)); "People in the team were great" ((in 74 reviews)); "Work life benefit is good" ((in 42 reviews)); "Great team to work with and learn from" ((in 40 reviews)); "Mindful of good work/life balance" ((in 36 reviews))

What are the cons of working at Questrade according to real employee reviews?

"Low pay and hard to get promoted" ((in 62 reviews)); "Poor management and too many growing pains" ((in 41 reviews)); "starting salary is low compared to other places but gets better after probation with sales bonus" ((in 30 reviews)); "Frequent layoffs create a strong feeling of instability and insecurity" ((in 20 reviews)); "Upper management is confused on direction which only leads to uncertainty and lack of motivation from entry level positions" ((in 7 reviews))

Questrade Client Operations Associate reviews

3.2

74% would recommend to a friend

(33 total reviews)

Edward Kholodenko

73% approve of CEO

65% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (33 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Client Operations Associate employees have rated Questrade with 3.2 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. Questrade is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

33 reviews

3.0

Mar 24, 2024

good company but needs work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

culture, support, benefits, growth and development

Cons

product is not perfected and clients send in feedback that doesnt take action

Questrade Response

1y

We're happy to hear that you found our company culture, support system, benefits, and opportunities for growth and development to be positive aspects of your experience. At Questrade, we strive to cultivate an environment where our employees feel supported and empowered to thrive personally and professionally. We understand the significance of refining our products to meet the needs of our clients better, and are continuously working to improve our offerings.

4.0

Feb 20, 2024

Good culture

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Nice management team with lot of opportunities to grow

Cons

Low pay compare to competitive

Questrade Response

2y

Thank you for your review. We're glad you value our positive culture and growth opportunities. Your feedback regarding pay is shared with our Compensation teams so we can continue to review and improve the Questrade employee experience.

4.0

Jan 11, 2024

Salary Brokerage Operations

Client operations associate

Recommend

CEO approval

Business Outlook

Pros

Hybrid workplace, supportive team, great work environment

Cons

No high bonuses, pay could be better

Questrade Response

2y

Thank you for the review. We value your feedback. We’re happy that you appreciated the supportive team and our flexible workplace model and enjoyed the overall positive work environment at Questrade—your input on what we can do better will help us continue improving the Questrade employee experience.

Viewing 7 - 9 of 33 Reviews

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Questrade Client Operations Associate reviews

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good company but needs work

Good culture

Salary Brokerage Operations

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