Is Questrade a good company to work for as a Client Operations Associate?

Client Operations Associate professionals working at Questrade have rated their employer with 3.2 out of 5 stars in 33 Glassdoor reviews. This is a lower than average score with the overall rating of Questrade employees being 3.8 out of 5 stars. Search open Client Operations Associate Jobs at Questrade now and start preparing for your job interview by browsing frequently asked Client Operations Associate interview questions at Questrade .

Does Questrade pay Client Operations Associate employees well?

Client Operations Associate professionals rate their compensation and benefits at Questrade with 2.2 out of 5 stars based on 33 anonymously submitted employee reviews. This is 50.8% worse than the company average rating for salary and benefits. Find out more about Client Operations Associate salaries at Questrade.

What are the top reviewed jobs at Questrade?

Client Service Specialist (47) , Client Service Representative (37) , Software Engineer (29) , Client Services Specialist (28) , Senior Software Engineer (28) , Customer Service Representative (27) , New Accounts Specialist (27) , New Account Specialist (21) , Analyst (16) , Manager (16) , Senior Manager (16) , Scrum Master (11) , Team Lead (10) , Product Manager (9) , Administrator (8)

What are the pros of working at Questrade according to real employee reviews?

"The culture here is great and that's an important factor because we spend so much time here." ((in 106 reviews)); "People in the team were great" ((in 74 reviews)); "Work life benefit is good" ((in 42 reviews)); "Great team to work with and learn from" ((in 40 reviews)); "Mindful of good work/life balance" ((in 36 reviews))

What are the cons of working at Questrade according to real employee reviews?

"Low pay and hard to get promoted" ((in 62 reviews)); "Poor management and too many growing pains" ((in 41 reviews)); "starting salary is low compared to other places but gets better after probation with sales bonus" ((in 30 reviews)); "Frequent layoffs create a strong feeling of instability and insecurity" ((in 20 reviews)); "Upper management is confused on direction which only leads to uncertainty and lack of motivation from entry level positions" ((in 7 reviews))

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Questrade

Questrade Client Operations Associate reviews

3.2

74% would recommend to a friend

(33 total reviews)

Edward Kholodenko

73% approve of CEO

65% positive business outlook

Ratings by category

2.8

Diversity & inclusion

2.7

Work/Life balance

2.7

Senior management

2.6

Culture & values

2.6

Career opportunities

2.2

Compensation and benefits

Client Operations Associate employees have rated Questrade with 3.2 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. Questrade is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Finanzen industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

33 reviews

5.0

Dec 18, 2020

f

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

great environment to work at

Cons

nothing to say bad about the company

4.0

Nov 10, 2016

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good colleagues, open to changes and options

Cons

Need to hold people for responsible. We keep clearing other people's mass.

Questrade Response

Thank you for your review! Our executive team is definitely innovative and open to new ideas. We’re glad you agree.

1.0

Aug 3, 2014

A meat factory

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

A stepping stone to the financial industry Interesting coworkers Good location

Cons

Dealing with angry customers Poorly managed People fired left and right, brown-nosing helps

Viewing 31 - 33 of 33 Reviews

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Questrade

Questrade Client Operations Associate reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

f

Customer service representative

A meat factory

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