Questrade Client Operations Associate reviews

3.2

74% would recommend to a friend

(33 total reviews)
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Edward Kholodenko

73% approve of CEO

65% positive business outlook

Client Operations Associate employees have rated Questrade with 3.2 out of 5 stars, based on 33 company reviews on Glassdoor. This indicates that most Client Operations Associate professionals have a good working experience there. Questrade is rated in line with the average (within 1 standard deviation) by Client Operations Associate professionals compared to other employers within the Finanzen industry (3.7 stars).

Reviews by job title

33 reviews
5.0
Aug 16, 2022

Teamwork!

Recommend
CEO approval
Business Outlook

Pros

Team always works together to manage the queue.

Cons

Management still needs to reform better systems instead of trying to run 'lean' (if its not broken don't fix) over optimizing processes

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Questrade Response
3y
Thank you for your positive review and for highlighting our excellent teamwork in our Customer Service department! We are happy to hear that you are experiencing a positive work environment and we appreciate your feedback for our management team.
4.0
Apr 14, 2022

Decent job

Recommend
CEO approval
Business Outlook

Pros

Good experience and decent pay and progression

Cons

Not much recognition ever give.

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Questrade Response
4y
Thank you for sharing your experience with us! We are happy to hear that you had a positive experience during your time working at Questrade. It sounds like the growth opportunities and competitive compensation have been a few highlights for you – this is great to hear. We continue to put emphasis on our supportive culture and we appreciate your feedback. We acknowledge that recognition is important, and we continue to work hard to make sure all our people feel valued and appreciated.
3.0
Mar 14, 2022

Low pay

Recommend
CEO approval
Business Outlook

Pros

Good team environment nice training

Cons

Pay is too low, hope QT can take it seriously

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Questrade Response
4y
Thank you for outlining your experiences. We are happy that our extensive onboarding and training are creating a positive working environment. We continue to ensure that we constantly evaluate our salaries and benchmark them to industry standards. We appreciate you taking the time to share your feedback.
Viewing 22 - 24 of 33 Reviews

Glassdoor has 1,085 Questrade reviews submitted anonymously by Questrade employees. Read employee reviews and ratings on Glassdoor to decide if Questrade is right for you.