Questrade reviews

3.7

65% would recommend to a friend

(832 total reviews)
avatar

Edward Kholodenko

67% approve of CEO

58% positive business outlook

Questrade has an employee rating of 3.7 out of 5 stars, based on 832 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

Reviews by job title

832 reviews
4.0
Sep 8, 2022
Recommend
CEO approval
Business Outlook

Pros

- great 1 month training all about finance

Cons

- other departments are not client-facing so helping customers can take a little time

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Questrade Response
3y
Thank you for your review. Providing our client-facing teams with the proper training and tools they need to succeed is something that we work hard to do and we are happy that this is reflected in your experience. We are always looking for ways to continue to improve and we appreciate your feedback.
4.0
Aug 19, 2022
Recommend
CEO approval
Business Outlook

Pros

Remote work, and the role does not ask you to work on the weekend. The supervisors and TL's have had your role and can empathize with difficult calls.

Cons

Rotating schedule every month from 7:30 am to 8pm, with a week warning in advance. The coverage for therapy is very low. They offer the app headspace as an alternative.

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Questrade Response
3y
Thank you for sharing! We are happy to hear that you are enjoying the remote work opportunities and the support of your colleagues and supervisors. Growth is an important aspect of our culture and we value your feedback for our Customer Service department and management staff. With regard to our benefits coverage, we have recently increased mental health coverage. Questraders now have up to $10,000 worth of mental health coverage per year. We work hard to offer our people extensive resources to help them maintain a great work-life balance and mental well-being. Thank you again for your review.
4.0
Aug 17, 2022

Great place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

good office culture, positive environment

Cons

slow growth, leaner organization structure

avatar
Questrade Response
3y
Thank you for your positive review. We consider our culture and environment key ingredients to keeping our people happy and we are happy that you agree. As we rapidly grow, we work hard to continuously improve and restructure the way we work to grow our people and best support our customers. We appreciate your feedback!
Viewing 643 - 645 of 832 Reviews

Glassdoor has 1,066 Questrade reviews submitted anonymously by Questrade employees. Read employee reviews and ratings on Glassdoor to decide if Questrade is right for you.