Questrade reviews

- Sometimes the competition between teams comes at a cost to sharing valuable insights and processes for the benefit of everyone. - Like most entry level positions in a corporation, your value is determined more so by your position and how well you execute what is expected, than what you do beyond it.

You are forced into working late shifts. When you are hired you are told working 12-8 is once a year but really it's every 2-3 months. If you're a suck up and understand that supervisors play favourites it may be every 6 months. If you don't have a peppy attitude over the phone, you're probably going to get fired. Guilt tripped into overtime time by 'Team Leads' who aren't true leaders but pawns of senior management. When your quality is reviewed, understand it is subjective, yes you can have points deducted for saying um which then affects your 'bonus' if you can even call it that. Your lunch is 35 minutes long and if you go over by a minute, a report sent department wide that will notify your peers of how bad you are. Did I mention that time spent on washroom break is recorded, yes the minutes you spend doing your business it recorded. Your desk is a highschool computer lab and you'll hear the person to the left and right of you as you try and work.