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      Questrade

      Engaged Employer

      Questrade reviews

      3.7

      65% would recommend to a friend

      (830 total reviews)
      avatar

      Edward Kholodenko

      67% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Questrade has an employee rating of 3.7 out of 5 stars, based on 830 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      830 reviews
      5.0
      Feb 25, 2019

      Life at Questrade

      Client service specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great atmosphere, friendly, and much opportunity to grow as a person and advance in your career.

      Cons

      Haven't come across any notable downsides during short time at Questrade so far.

      avatar
      Questrade Response
      7y
      Thank you for your feedback!
      5.0
      Feb 8, 2019

      Great Way to Start Your Career in Finance

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - If you are hungry, there are a lot of growth opportunities within Customer Service and other roles in the company. - When starting my career, I was shocked at the level of autonomy that is available to Customer Service agents. The focus is on quality client interactions and not micromanaging agents. - The PEOPLE. I can't put more emphasis on this. They are the extremely kind and supportive. Colleagues become friends and family. - Great opportunities internally to seek out and foster mentorship relationships. - Most managers at this company follow an open-door policy and are extremely approachable. - Although Questrade has achieved a tremendous amount of growth, they were able to retain their startup culture. - There are great opportunities to network with the entire company such as the Passport Program and many internal as well as external trainings. - Questrade has helped to work around my personal obligations and have yet to experience work-life burnout due to a lack of flexibility.

      Cons

      - If you are not client-centric and a team player, you will not see growth in your career at Questrade. - Much like other companies, if you do not show an interest to want to grow you will not go far in this company. You need to be self-motivated and have an appetite to take on more in your existing role. - Benefits are not full coverage. - There is currently no coverage for maternity leave, this is of particular interest to young families thinking about having children.

      avatar
      Questrade Response
      7y
      Thank you for your feedback! We highly value customer centric, team oriented and innovative people at Questrade and are happy to hear you feel the same way. We also agree with you about the the maternity leave coverage so keep an eye on your email for an announcement coming soon.
      3.0
      Feb 5, 2019

      mediocre company

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great location, Great coworkers, Work Life Balance, Challenging Work, Fun in Office and OOO Events

      Cons

      People resigning left and right and management act like they have no clue why. Salary and benefits are not the greatest, Upper Management is secretive and are always in meetings or on vacation or nowhere to be found half the time, We wonder who to go to for what in some departments especially the HR department. Every document policy i come across looks really old and every person that was actually helpful has left the company.

      avatar
      Questrade Response
      7y
      Thank you for your feedback. We are glad to hear you enjoy your work, co-workers and our office events. In regards to HR, you can speak with anyone in the team and they would be happy to assist you with your questions as well as help you figure out who to speak with in other departments.
      Viewing 688 - 690 of 830 Reviews
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      ReviewsQuestrade reviews

      Glassdoor has 1,063 Questrade reviews submitted anonymously by Questrade employees. Read employee reviews and ratings on Glassdoor to decide if Questrade is right for you.