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      Questrade

      Engaged Employer

      Questrade reviews

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      3.7

      65% would recommend to a friend

      (821 total reviews)
      avatar

      Edward Kholodenko

      67% approve of CEO

      58% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Questrade has an employee rating of 3.7 out of 5 stars, based on 821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      821 reviews
      4.0
      Aug 19, 2017

      Questrade

      C++ engineer
      Recommend
      CEO approval
      Business Outlook

      Pros

      Tight knit community and exposure to different aspects of financial industry

      Cons

      Little freedom to choose how to work

      avatar
      Questrade Response
      8y
      Thank you for your feedback! We are glad that you have had the opportunity to diversify your work experience, and we value the contributions you make to making our community better and stronger. We acknowledge that there's always room for improvement and we will take your comment regarding flexibility within roles into consideration. If there's anything more specific you feel we should know, please do not hesitate to contact TMO. Thanks again for taking the time to comment.
      4.0
      Jun 11, 2017

      new accounts specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good company culture, friendly staff, and convenient access to public transportation.

      Cons

      Low salary, lack of internal opportunities, and mediocre drug plan.

      avatar
      Questrade Response
      8y
      Thank you for your review. It’s always nice for us to hear that our team is enjoying the company culture we have worked hard to build. That being said, we do re-evaluate our compensation structures on an ongoing basis and we’re always looking to improve. Your input will help us do just that. Thank you!
      1.0
      May 25, 2017

      Not so great

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      -Breaks. -Convenient location to TTC. -Lots of amenities in the lobby. -Friendly enough coworkers.

      Cons

      -Inadequate training -Uninspiring senior staff -Supervisors that spend more time on smoke breaks than coaching. Your staff shouldn't have to run around for help when a customer is waiting. -If you're new you can expect to be taking all the calls at the end of the night with no back up b/c all other senior staff are gone and you receive no OT b/c you're salaried. -Knowledge base (their encyclopedia for the role) is awful at best! -Co workers who aren't in leadership roles micro managing and juvenile. -They undervalue superstar employees and are dismissive of recognition. -One or two people call in sick and the que gets slammed

      avatar
      Questrade Response
      9y
      Thank you for your feedback. Given that you were part of our team for over three years, we really appreciate your insight. We always want our teams to succeed, which is why we do our best to set goals that are innovative but still in line with our employees’ skill sets, as well as train our leaders accordingly. However, there’s always room for improvement, and we’ll definitely keep your feedback in mind as we go forward.
      Viewing 724 - 726 of 821 Reviews
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      Glassdoor has 1,054 Questrade reviews submitted anonymously by Questrade employees. Read employee reviews and ratings on Glassdoor to decide if Questrade is right for you.