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      Questrade

      Engaged Employer

      Questrade reviews

      3.7

      66% would recommend to a friend

      (821 total reviews)
      avatar

      Edward Kholodenko

      68% approve of CEO

      57% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.5

      Culture & values

      3.5

      Career opportunities

      3.2

      Senior management

      Questrade has an employee rating of 3.7 out of 5 stars, based on 821 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Questrade employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzen industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      821 reviews
      2.0
      May 7, 2015

      New Account Specialist

      New accounts specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      You get your CSC and CPH paid for, however you need to stay a certain amount of time afterwards to omit paying back the company. Average age of employees are young. Young culture

      Cons

      You would think your low pay is compensated by the commission component, however the management is constantly looking for ways to "restructure" the commission ratio/method so your commission gets keeping shredded. Management does not listen to others Things are constantly changing without clear expectation. Low pay/perks compare to other call centers like TD Waterhouse etc

      avatar
      Questrade Response
      11y
      Thank you for your detailed feedback. We’re constantly looking for ways to improve the experience we deliver to our employees, so we appreciate you helping us to achieve this. We pride ourselves on being a dynamic company that is willing and able to change direction as needed in order to meet our clients’ needs and challenge the status quo. Yes, this may require change, but we embrace change and look for employees who do as well. We also ensure that our salaries and commissions are competitive with those in the market and structure them in a way that is beneficial for both our clients and employees. Thank you again for your feedback.
      4.0
      May 1, 2015

      New account specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      good start up job for people just out of college

      Cons

      low pay, not much actual finance job

      avatar
      Questrade Response
      11y
      Thank you for your feedback. We appreciate your support in helping us to improve.
      4.0
      Apr 17, 2015

      Client Services Specialist

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      colleague are awesome; it is a great start-up job; you would know more knowledge about trading in equity market.

      Cons

      complaints from clients every single day; a lot of pressure from management team; heavy work load; not many opportunities to improve

      avatar
      Questrade Response
      10y
      Thank you for your feedback! We’re glad you’ve built valuable relationships with your colleagues and gained more knowledge about the industry during your time at Questrade. We recognize that the Client Services Specialist position requires exceptional patience and multitasking skills. However, we certainly don’t want any of our employees to ever feel overworked or stressed. While we already encourage managers to communicate with their teams on an ongoing basis, we’ll be making a greater effort to ensure they are managing their team’s workload effectively. Thanks again for your review and helping us improve.
      Viewing 760 - 762 of 821 Reviews
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      ReviewsQuestrade reviews

      Glassdoor has 1,054 Questrade reviews submitted anonymously by Questrade employees. Read employee reviews and ratings on Glassdoor to decide if Questrade is right for you.