SAP reviews

4.2

85% would recommend to a friend

(25,049 total reviews)
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Christian Klein

76% approve of CEO

73% positive business outlook

SAP has an employee rating of 4.2 out of 5 stars, based on 25,049 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The SAP employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

25K reviews
3.0
Mar 16, 2019
Recommend
CEO approval
Business Outlook

Pros

- probably the "least evil" of the big software companies - very big on sustainability/environmentalism/social consciousness - fantastic bike commuter program - great layoff package

Cons

- lots of night-time meetings with india development center, including frequent meetings on sunday nights and other non-work hours - management cares much more about politics than technical details - lip service paid to quality but very little action - almost all growth seems to be targeted for india, which means the silicon valley office is stagnant - they laid off all of San Ramon office just to save on building costs, implying that bean counters are in charge

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SAP Response
7y
We greatly appreciate your review. Please know that we do not stand for office politics and we trust our employees to make work a good atmosphere for others.
3.0
Mar 12, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits Free lunch Not micro managed Flexi Time (sort of, see cons) Encourages employees to apply for internal jobs Good holidays

Cons

On the job training is terrible - I was thrown into giving support for a product I got no training what so ever on and expected to make calls to customers and look like a fool talking to them about something I have no knowledge on Managers has no care for her employees. Knows about the stress they are under and does nothing about it only to tell us we need to keep improving. Merit increases are terrible. (if you are lucky enough to get one) Above two cons really irk employees because all we hear about is how SAP made 11 or 12 billion profict but they can't afford to pay good salaries or hire additional headcount to allieveate pressure on staff. High turnover of employees due to this. core hours is on the SAP portal as 10 - 3.30 mon - thurs and 10 - 2.30 friday but yet we can't leave before 4pm any day .

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SAP Response
7y
We are sorry that your experience at SAP has more cons than pros. That said, we are thankful that you took the time to share your opinion here so we and others who work on this can reflect on it and think about ways we can adapt and do more to ensure you and others feel valued, have more clear communications, set-up better training, and strengthen our managers.
3.0
Mar 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Benefits are great and I think that for individual contributors this is a great place to work for. In particular, work-life balance is great, and pressure is reasonable. SAP is also involved in many technical areas with some really exciting projects and new product lines.

Cons

The company is extremely hierarchical and permeated by a lack of accountability. I have seen completely incompetent managers (and higher) getting promoted or, at the very least, tolerated for years. Instead of feedback loops, there are constant political games. Decision making is hampered by tight control of information flows by leaders. The company is also very wasteful and inefficient, throwing huge amounts of money at projects that are then not properly managed and fail, causing internal frustration and customer dissatisfaction. There are many problems that could be solved if management paid attention and cared. Instead, the labyrinthine management structure and constant reorgs make a lot of things fall through the cracks. At the end of the day, customers suffer. Finally, once in management, there are no real means to advance one's career. Nearly all important positions are filled without any competition.

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SAP Response
7y
Thank you so much for your review. It's unfortunate to hear of the issues with management. The mission of our leaders is to drive innovation, but we want our employees to enjoy what they do.
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