SAP Support Associate reviews

3.8

99% would recommend to a friend

(38 total reviews)
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Christian Klein

99% approve of CEO

81% positive business outlook

Support Associate employees have rated SAP with 3.8 out of 5 stars, based on 38 company reviews on Glassdoor. This indicates that most Support Associate professionals have a good working experience there. SAP is rated in line with the average (within 1 standard deviation) by Support Associate professionals compared to other employers within the Informationstechnologie industry (3.9 stars).

Reviews by job title

38 reviews
5.0
Jun 11, 2020
Recommend
CEO approval
Business Outlook

Pros

Result oriented: as long as get the job done, my boss doesn't try to control how I spend my time or micromanage me. Strong learning and development focus: I am provided with many opportunities and resources to learn about different topics and develop myself in my desired career direction Projects and Innovation initiatives: I am encouraged to pursue my own projects in office hours, my ideas are heard and supported Great pay and benefits: The pay is well above average in my area and I have great benefits, including company transportation to and from the office. Flexible hours: I can make adjustments to my schedule without any issues, as long as my colleagues are okay with it. In Product support, there are two different shifts - Day (morning and afternoon) and Late (afternoon and evening), increasing flexibility in this position.

Cons

Organizational size - a few decisions that affect my job come top-down, from people that are very distant from my day to day work. It is very difficult to make decisions for a global organization, as each region will have their own set of variables. Home office: While it may be changing gradually, SAP still allows very limited WFH. Currently we are allowed 4-5 home office days per month. This refers to under normal circunstances. During the COVID-19 pandemic most people are working from home 100% of the time. Legacy technology: working with the SAP ERP system and ABAP can be frustrating to those who want to be on the cutting edge of tech, as these products tend to be slow to catch up with new resources. This is about my current position - there are opportunities to work with data intelligence, blockchain and machine learning in SAP

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SAP Response
6y
Thank you for your honest feedback. We're glad to hear that your overall experience with us has been positive!
4.0
May 3, 2020
Recommend
CEO approval
Business Outlook

Pros

competitive salary great bonus work-life balance relaxing environment promotion opportunities

Cons

Hard to get back in again once you are out of the company

5.0
Feb 28, 2020
Recommend
CEO approval
Business Outlook

Pros

Flexible working hours, Multiple Benefits

Cons

None, as it is the best place

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SAP Response
6y
Thank you for taking the time to leave your feedback. We’re glad to hear you’re enjoying your employment at SAP!
Viewing 31 - 33 of 38 Reviews

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