Sage reviews

3.6

63% would recommend to a friend

(5,271 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
3.0
Feb 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Good salary, good annual bonus, access to great benefits.

Cons

Constantly shifting priorities, senior leadership's heads turned by shiny new toys every 6 months, causing chaos for people trying to deliver software. This isn't in relation to the changing landscape of accounting, it's just bad planning and lack of foresight. No product leadership - Chief Product Officer appears once a year and then vanishes until the next financial year kicks off. I have no idea what his views are on anything, have no sense of his strategy for the organisation and makes no attempt to foster any sense of cohesion as a product function. As people begin to return to the office, facilities are starting to feel the strain. Impossible to get a seat at lunch if you turn up at 12:01, I've seen people eating lunch stood with food propped on a windowsill and others eating in the "break out" call pods meant for having private Teams calls. Many colleagues feeling the same sense of disconnection, misery and isolation. Sage is currently promoting "high performance mentality" but making no fundamental changes to the core problems that are causing low performance.

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Sage Response
2y
Thank you for taking the time to leave us your feedback. We are sorry that you are not feeling more positive about your life at Sage at the moment. Please be assured that we shall be giving our senior leadership teams visibility of your review as we continue putting effort into improving the experience of working at Sage. Please keep your feedback coming both here and internally as regularly as you'd like to. Making your thoughts known to us like this really helps us create an environment where barriers are being knocked down for you to thrive!
1.0
Feb 27, 2024

Failing leadership

Recommend
CEO approval
Business Outlook

Pros

Some of my colleagues & health cover.

Cons

Company direction is taking a nose-dive & dragging culture to an all time low as all executives care about is profit nowadays. The good people are leaving & now the best exec we had has left the business - the last person we had to look up to. Enter mediocrity & a senior leadership team that cares nothing for the people or the culture. The HR team don’t care & help sweep reports of misconduct by SLT under the carpet & engrain the failing culture. Product don’t listen to customers or sales & they churn out features that don’t work or lacks innovation. I’ve done OK at Sage, so I hold no grudges, but know I need to leave as the company & the product are running towards a hard fail & zero faith left in current exec team to turn this around. Very disappointing.

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Sage Response
2y
We appreciate you taking the time to share your concerns with us. Hearing about your experience was disappointing, and we take your feedback seriously. It's important to us that our teams operate within a culture of respect and support, and we're saddened to learn that your experience did not fully reflect these values. In response to your feedback, we've engaged our leadership team to carefully examine the matters you've raised. Our commitment to a workplace free from any kind of misconduct is unwavering, and we're dedicated to thoroughly investigating any claims that challenge this commitment. We recognise there may be nuances and differing perspectives regarding the situations described. It's our goal to understand all sides fully while maintaining our core values and integrity. We believe in learning from every piece of feedback and using it as a stepping stone towards making our workplace even better.
2.0
Apr 6, 2023
Recommend
CEO approval
Business Outlook

Pros

* Company has modern progressive policies * On-call is not that stressful, more routine

Cons

Where to start at Intacct, it depends on what team you are on and manager, overall the company uses a fairly ancient legacy system and has been attempting to modernize it to follow a microservice model. The Devops culture present is not "great", employees get blamed for minor mishaps and there aren't enough processes for post-mortems and misalignment between operations and development teams. Communication is very limited -- colleagues share little information when it impacts your work and this makes teamwork challenging. Condescending, micromanagement style is outdated from the 90s like a copy-cat of Oracle bureaucratic systems. Colleagues I knew had low morale or quit from incompetent leadership and lack of trust between ICs and mgmt. . Even different teams would fight and the one with the loudest voice would win -- toxicity would spread like wildfire from contagious interactions.

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Sage Response
3y
Thank you for your feedback. We are sorry about the challenges you faced during your time with us and we have taken note of your concerns. We continue to work hard to maintain a culture of Trust and Openness so that our colleagues are constantly reminded that we are committed to their success. Your feedback, therefore, goes a long way in helping us shape Sage as an organisation where our stakeholders can be assured that barriers to their thriving, are being knocked down. As you enter your next career chapter, we wish you all the best!
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