Sage reviews

3.6

63% would recommend to a friend

(5,271 total reviews)
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Steve Hare

70% approve of CEO

60% positive business outlook

Sage has an employee rating of 3.6 out of 5 stars, based on 5,271 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Sage employee rating is in line with the average (within 1 standard deviation) for employers within the Informationstechnologie industry (3.7 stars).

Reviews by job title

5K reviews
1.0
Nov 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team off talented sales individuals

Cons

I am writing this review out of deep concern, as I have reached a point where I feel completely unsupported in my role. The recent changes within the company have made it increasingly difficult to succeed, and I believe it's important to highlight the key issues that are negatively impacting both staff morale and overall performance. 
The targets set for the team have become increasingly unattainable, with opportunities to meet them having been stripped away due to recent role changes. This is putting immense pressure on the team and affecting overall job satisfaction. It's disheartening to see how these targets are being pushed without regard for the realities of the role and the challenges we face in achieving them. 
It is clear that decisions are being made by leadership without consulting or taking into consideration the feedback of those on the front lines. We are the ones working directly with the products and customers, and yet our insights and concerns seem to be overlooked. This lack of communication and engagement has created a disconnect that is severely affecting staff morale and performance. 
When team members have attempted to address concerns with management, the response has often been one of defensiveness or deflection, rather than a willingness to listen and make necessary changes. This approach has only added to the frustration and feeling unheard. 
As a result of these ongoing issues, a number of talented individuals are actively looking for new positions. This is a huge loss for the company, as we are the ones who truly understand the business, the products, and what is needed to succeed. If management does not take immediate action to address these concerns, I fear that the company will lose many of its best employees, which will have long-term consequences on both performance and company culture. I sincerely hope that leadership takes these concerns seriously and takes proactive steps to make meaningful changes. Listening to the team and addressing these issues is critical if the company hopes to retain its talent and succeed in the future.

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Sage Response
1y
Thank you for taking the time to share your comprehensive feedback with us. We appreciate your dedication and passion for Sage. It is clear that you care deeply about the success of the team and the overall organisation. We hear the impact you feel ways of working are having on staff morale and performance and encourage you to continue discussing these with your manager. It is important to us that you feel supported. Your feedback will be shared with the leadership team to ensure your concerns can be addressed appropriately. Thank you for your honest and detailed review.
1.0
Nov 16, 2024
Recommend
CEO approval
Business Outlook

Pros

If you perform poorly at your job, you'll quickly find yourself in a management position.

Cons

Bloated middle management made up of people who failed at their original jobs and now get the responsibility of telling other people how to do theirs. If you have genuine talent and want to develop a career, avoid Sage at all costs. I've seen product marketing managers who don't know how to use PowerPoint, sales enablement team members who failed at sales, field sales reps who don't have a drivers licence. The list goes on. There is no way to even feedback concerns. Every quarter or so the company issues a staff survey to complete but you quickly realise that it's results are only used to support management's agenda. Nothing ever changes for the better, but they'll gaslight you into thinking they're doing something. Sage recently won an award for Most Sustainable company by Time which calls into serious question the legitimacy of the award. Sage has multiple teams in the UK ran by leaders in the US who are regularly flown over for meetings and leadership offsite days. They then push for staff to car share, ride bikes to work or walk and demand we all work 3 days per week in the office. Absolute hypocrisy at its finest and clearly shows Time and its award are seriously questionable. The share price is now all that leadership are concerned about. Client numbers are decreasing which means the company has to continually increase prices and reduce overheads like staff numbers and pay rises. Prediction - Sage will hit their SaaS rule of 40 in the near term at the cost of staff and client numbers. Steve Hare and the leadership team will ride off into the sunset with their massive bonuses and leave a shell of a company behind.

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Sage Response
1y
Thank you for taking the time to provide your feedback. We want to assure you that Sage remains dedicated to achieving the highest levels of performance to support the customers we serve. We appreciate you sharing it through one of our many feedback channels. We also encourage you to learn more about our commitment to sustainability by reviewing our FY24 Sustainability Report. This highlights the initiatives and efforts we are undertaking to drive sustainable practices across our organisation. Your feedback will be shared with our leadership team for further consideration. Again, Thank you for your candid feedback and for helping us strive towards continuous improvement.
2.0
Nov 7, 2024

Huge changes

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Holidays are good, staff are great people

Cons

This company used to support families and understand flexibility, but now they don’t

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Sage Response
1y
We thank you for your review. Although it might not fully resonate with you, please be assured that our culture is still supportive, empowering and people-focused. Our updated hybrid working policy is not meant to stifle flexibility but rather to strengthen our human-centric culture, in which the well-being of our colleagues is at the centre. Colleagues with unique circumstances needing support from us will receive this support, and amongst other benefits we have, our 10-week work away program is part of our broader commitment to encouraging colleague flexibility.
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